Aakash Shah aakash.shah@flipkart.com & |  Worked at Hinduja Global Solutions Pvt Ltd. As Senior Team Leader Operations/Transition.  Worked as a Team Leader with Siddhi Vinayak International Bpo from April’13 to August’15 & handled different processes.  Worked with Customer1st & Siddhi Vinayak International BPO as Executive, US Credit Scores, Payday loan Process, Quality, Customer Service, Outbound and Inbound Customer, Transition, BD and Client Complaint desk from July’12 to March’13.  Document all calls with regards to customer inquires accurately using Call Monitoring System (Contaque commonly known as Dialer)  A results-oriented professional with proven success of over 5 years in Handled Operation, Transition, Migration and WFM.  Achievement oriented with excellent people management skills and ability to manage change with ease.  A thorough professional with a proactive attitude, proficient in assessing operational needs.  Adept at identifying the area of concern in the new hires and taking adequate measures to alleviate it.  Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, client servicing.

Aakash Shah

 Worked at Hinduja Global Solutions Pvt Ltd. As Senior Team Leader Operations/Transition.  Worked as a Team Leader with Siddhi...

Indore, Indore, India

*50 free lookup(s) per month.

No credit card required.

Aakash Shah’s Emails [email protected]

Aakash Shah’s Phone Numbers No phone number available.

Social Media

Aakash Shah’s Location Indore, Indore, India

Aakash Shah’s Expertise  Worked at Hinduja Global Solutions Pvt Ltd. As Senior Team Leader Operations/Transition.  Worked as a Team Leader with Siddhi Vinayak International Bpo from April’13 to August’15 & handled different processes.  Worked with Customer1st & Siddhi Vinayak International BPO as Executive, US Credit Scores, Payday loan Process, Quality, Customer Service, Outbound and Inbound Customer, Transition, BD and Client Complaint desk from July’12 to March’13.  Document all calls with regards to customer inquires accurately using Call Monitoring System (Contaque commonly known as Dialer)  A results-oriented professional with proven success of over 5 years in Handled Operation, Transition, Migration and WFM.  Achievement oriented with excellent people management skills and ability to manage change with ease.  A thorough professional with a proactive attitude, proficient in assessing operational needs.  Adept at identifying the area of concern in the new hires and taking adequate measures to alleviate it.  Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, client servicing.

Aakash Shah’s Current Industry Flipkart

Aakash Shah’s Prior Industry
Flipkart | Customer 1st | Siddhi Vinayak Bpo | Hinduja Global Solutions | Phonepe

Not the Aakash Shah you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

Flipkart

Assistant Contact Center Manager

Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Phonepe

Assistant Manager Customer Care

Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Hinduja Global Solutions

Senior Team Lead

Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Siddhi Vinayak Bpo

Team Lead

Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Siddhi Vinayak Bpo

Customer Service Representative

Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Customer 1st

Customer Service Representative

Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Flipkart

Assistant Contact Center Manager

— Present

Skills

Languages

FAQ About Aakash Shah

Aakash Shah is located at
Indore, Indore, India

Aakash Shah is a
 Worked at Hinduja Global Solutions Pvt Ltd. As Senior Team Leader Operations/Transition.  Worked as a Team Leader with Siddhi Vinayak International Bpo from April’13 to August’15 & handled different processes.  Worked with Customer1st & Siddhi Vinayak International BPO as Executive, US Credit Scores, Payday loan Process, Quality, Customer Service, Outbound and Inbound Customer, Transition, BD and Client Complaint desk from July’12 to March’13.  Document all calls with regards to customer inquires accurately using Call Monitoring System (Contaque commonly known as Dialer)  A results-oriented professional with proven success of over 5 years in Handled Operation, Transition, Migration and WFM.  Achievement oriented with excellent people management skills and ability to manage change with ease.  A thorough professional with a proactive attitude, proficient in assessing operational needs.  Adept at identifying the area of concern in the new hires and taking adequate measures to alleviate it.  Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, client servicing. Flipkart

Aakash Shah currently works in the
Flipkart

Aakash Shah specializes in
 Worked at Hinduja Global Solutions Pvt Ltd. As Senior Team Leader Operations/Transition.  Worked as a Team Leader with Siddhi Vinayak International Bpo from April’13 to August’15 & handled different processes.  Worked with Customer1st & Siddhi Vinayak International BPO as Executive, US Credit Scores, Payday loan Process, Quality, Customer Service, Outbound and Inbound Customer, Transition, BD and Client Complaint desk from July’12 to March’13.  Document all calls with regards to customer inquires accurately using Call Monitoring System (Contaque commonly known as Dialer)  A results-oriented professional with proven success of over 5 years in Handled Operation, Transition, Migration and WFM.  Achievement oriented with excellent people management skills and ability to manage change with ease.  A thorough professional with a proactive attitude, proficient in assessing operational needs.  Adept at identifying the area of concern in the new hires and taking adequate measures to alleviate it.  Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, client servicing.

Aakash Shah speaks the following languages:
No languages available.

Aakash Shah has prior experience in the following industries:
Phonepe , Hinduja Global Solutions , Siddhi Vinayak Bpo , Siddhi Vinayak Bpo , Customer 1st

Aakash Shah has the following professional experience:
Flipkart , Phonepe , Hinduja Global Solutions , Siddhi Vinayak Bpo , Siddhi Vinayak Bpo , Customer 1st , Flipkart .