
Abhimanyu Goswami
Abhimanyu is versatile leader who leads beyond positions. Proven skills in strategic planning and operational requirements with 11...
Delhi, Delhi, India
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Abhimanyu Goswami’s Emails [email protected]
Abhimanyu Goswami’s Phone Numbers No phone number available.
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Abhimanyu Goswami’s Location Delhi, Delhi, India
Abhimanyu Goswami’s Expertise Abhimanyu is versatile leader who leads beyond positions. Proven skills in strategic planning and operational requirements with 11 + years of experience and scaling large scale business operations for increased efficiency and growth. A very quick learner and proven ability to work in an ambiguous environment and helping provide dynamic leadership to the organization. He has built high performance diverse operations teams to manage and deliver to the exponentially increasing complexities of e-commerce and payments helping delight the customer/merchants every time. A highly customer and stakeholder focused approach has helped build right programs, products and processes. Specialties: Operations Management Client/Customer Servicing Project Planning and Implementation Quality Management Process Improvements Service Support and Management Vendor Engagements Team Building and Leadership Client Centricity Service Delivery E Commerce Travel ➤ WHERE CAN I ADD VALUE ● Over a decade of notable expertise leading organizational success in Travel, Sales, Customer Service, Quality, and Vendor/BPO Operations ● Overseeing activities and processes while looking for chances for improvement or adjustment. able to identify and mitigate operational and tactical risks ● Contributed to generating and implementing ideas for process improvement across Customer Service ● Skills in problem-solving, time management, training, and leadership have been demonstrated. Introduce benchmark approaches to promote simplicity and rethink routines ● A team player who appreciates working with clients. Expertise is in the capacity to provide solutions in real-time while adhering to strict timelines. ● A responsible leader who can establish high-performing, high-morale teams/processes. 11+ years in Travel/E commerce BPO Can be contacted at, Email: [email protected] Phone: +91-8095577559
Abhimanyu Goswami’s Current Industry One97 Communications
Abhimanyu
Goswami’s Prior Industry
Wns Global Services
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Exl
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Concentrix
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7
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One97 Communications
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Work Experience

One97 Communications
Associate Vice President
Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
One97 Communications
General Manager
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
One97 Communications
Deputy General Manager
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
One97 Communications
Assistant General Manager
Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
One97 Communications
Senior Service Delivery Manager
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
One97 Communications
Executive Service Delivery Manager
Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
One97 Communications
Service Delivery Manager
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
7
Group Operations Manager
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix
Assistant Manager
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl
Assistant Manager
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Wns Global Services
Lead Ops
Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)