
Abhishek Gupta
An incisive leader with over 19 years of rich experience in Customer Operations, Customer Retention Processes, Service Delivery... | Delhi, Delhi, India
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Abhishek Gupta’s Emails ab****@ai****.in
Abhishek Gupta’s Phone Numbers No phone number available.
Social Media
Abhishek Gupta’s Location Delhi, Delhi, India
Abhishek Gupta’s Expertise An incisive leader with over 19 years of rich experience in Customer Operations, Customer Retention Processes, Service Delivery & Customer Life Cycle Management and Regulatory Function Lead on Regulatory matters such as EMF, Security & Verification (Advocacy & Policy Making) and Expert in designing & managing KYC policy framework Responsible for ensuring compliance to license obligations by providing accurate and adequate inputs in line with Government/ Licensor’s guidelines and notifications in the domain of EMF, Subscriber Verification (KYC) and Security to ensure company’s brand is protected and positioning is enhanced while operating in a highly regulated, complex and competitive environment. Engage with multiple internal and external stakeholders (including stakeholders in the relevant Government functions) as a trusted industry resource who has an understanding of relationships between acts, policies, guidelines and notifications to promote corporate responsibility and regulatory compliance as a competitive differentiator.
Abhishek Gupta’s Current Industry Bharti Airtel
Abhishek
Gupta’s Prior Industry
Orion Dialog
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Idea Cel
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Idea Cellular
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Vodafone Idea
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Bharti Airtel
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Work Experience

Bharti Airtel
Head - Policy & Compliance, Regulatory | Deputy General Manager
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Vodafone Idea
Lead – Emf, Security & Subscriber Verification And Dot Regulatory Compliances
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cellular
Term Cell Co-Ordinator
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone Idea
Senior Manager
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cellular
Head Postpaid Retention, Churn Analytics And Loyalty Program.
Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cellular
Manager - Prepaid Retention And Churn Analytics
Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cellular
Manager - Service Provisioning And Activations, Vas & Loyalty Operations
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cellular
Manager - Service Provisioning And Activations, Vas & Loyalty Operations
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cel
Senior Manager - Customer Life Cycle Management
Fri Nov 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cellular
Assistant Manager - Service Delivery Quality
Fri Nov 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cellular
Manager - Service Delivery
Fri Nov 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Orion Dialog
Customer Care Executive - Airtel Inbound Operations
Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Orion Dialog
Customer Care Executive - Airtel Inbound Operations
Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)