
Abhishek Pandey
• Over 8 years of experience in US Health-Care IT solutions, with skilled in Product Support Monitoring, Server Monitoring,... | Vadodara, Vadodara, India
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Abhishek Pandey’s Emails ab****@al****.com
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Abhishek Pandey’s Location Vadodara, Vadodara, India
Abhishek Pandey’s Expertise • Over 8 years of experience in US Health-Care IT solutions, with skilled in Product Support Monitoring, Server Monitoring, Crash Analyzing and Development Operations. • Comprehensive Server and Application Performance Monitoring using different APM (Application Performance Management) like AppDynamics, eG Innovations, SentryOne. • Impressive SQL Database performance monitoring using SentryOne Tool. • In-depth Infrastructure knowledge of hosting environment for Windows servers. • High end work sharing experience of ITIL Framework, ITOMs, Service Now. • Lead member of UI Shell/Crash Analysis Project Team. • Expert level experience in detecting application/product crash using Citrix recordings. • High level experience on Microsoft Power BI to provide interactive visualizations and business intelligence capabilities for creation of reports and dashboards. • Hands on experience of Grafana for the detailed analytics of the Web application/product. • Well versed with 2nd Level of Trouble shooting using the Knowledge Article. • Lead member of the team to resolve customer issues and their requirements for Revenue Cycle Management (RCM)Process. • Strong Knowledge of US healthcare System - EHR, HL7, ICD 9/10, CPT, ADA.
Abhishek Pandey’s Current Industry Allscripts
Abhishek
Pandey’s Prior Industry
Soham Business Solutions
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Allscripts
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Work Experience

Allscripts
Senior System Support Engineer
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Allscripts
Support Consultant
Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Allscripts
Associate Support Consultant
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Soham Business Solutions
Sr Medical Biller & Sr Office Executive at Soham Business Solutions.
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)