Ajit Patel

Professional Summary With over 15 years of experience in customer service and vendor management, I have a proven track... | New York City Metropolitan Area, New York City Metropolitan Area, United States

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Ajit Patel’s Emails aj****@el****.com

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Ajit Patel’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States

Ajit Patel’s Expertise Professional Summary With over 15 years of experience in customer service and vendor management, I have a proven track record of enhancing customer satisfaction, driving operational efficiency, and implementing data-driven strategies. My expertise spans various industries, including healthcare, education, transportation, and digital services. I excel in leading cross-functional teams, optimizing business processes, and leveraging advanced analytics to deliver personalized and effective customer experiences. Skills: • Customer Retention: Proven strategies to maintain and enhance customer relationships. • Analytics: Expertise in using data to drive decisions and optimize customer experiences. • Business Process Improvement: Implementing process enhancements to improve efficiency and effectiveness. • Vendor Management: Negotiating and managing vendor relationships to ensure high performance and cost-effectiveness. • Customer Experience: Focusing on the customer journey to deliver exceptional service. • Contact Center Strategy: Developing and implementing strategies to optimize contact center operations. • Workforce Management: Leading and developing large teams to achieve organizational goals. • Budgeting: Managing budgets to align with business objectives and financial goals. Professional Approach: I am dedicated to fostering a culture of excellence and accountability within teams. My leadership style emphasizes collaboration, innovation, and a relentless focus on the customer. By aligning business processes with customer needs, I consistently deliver results that enhance satisfaction, retention, and overall business performance.

Ajit Patel’s Current Industry Delta Galil Industries

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Work Experience

Delta Galil Industries

Director of Customer Service

Thu Aug 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Delta Galil Industries

eCommerce Customer Service Consultant

Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Elsevier Nursing And Health Education

Director, Customer Success

Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Coach Usa

Sr. Vendor Manager, Customer Service

Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Conduent

MANAGER, CONTACT CENTER CLIENT MANAGEMENT

Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Wiley

SR. VENDOR MANAGER, CUSTOMER SERVICE & OPERATIONS

Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Vonage

LEAD ANALYST, DIGITAL CUSTOMER CARE

Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

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Ajit Patel Email Addresses

aj****@el****.com Work Email

aj****@el****.com Personal Email

FAQ About Ajit Patel

Ajit Patel is located at
New York City Metropolitan Area, New York City Metropolitan Area, United States

Ajit Patel is a
Professional Summary With over 15 years of experience in customer service and vendor management, I have a proven track record of enhancing customer satisfaction, driving operational efficiency, and implementing data-driven strategies. My expertise spans various industries, including healthcare, education, transportation, and digital services. I excel in leading cross-functional teams, optimizing business processes, and leveraging advanced analytics to deliver personalized and effective customer experiences. Skills: • Customer Retention: Proven strategies to maintain and enhance customer relationships. • Analytics: Expertise in using data to drive decisions and optimize customer experiences. • Business Process Improvement: Implementing process enhancements to improve efficiency and effectiveness. • Vendor Management: Negotiating and managing vendor relationships to ensure high performance and cost-effectiveness. • Customer Experience: Focusing on the customer journey to deliver exceptional service. • Contact Center Strategy: Developing and implementing strategies to optimize contact center operations. • Workforce Management: Leading and developing large teams to achieve organizational goals. • Budgeting: Managing budgets to align with business objectives and financial goals. Professional Approach: I am dedicated to fostering a culture of excellence and accountability within teams. My leadership style emphasizes collaboration, innovation, and a relentless focus on the customer. By aligning business processes with customer needs, I consistently deliver results that enhance satisfaction, retention, and overall business performance. Delta Galil Industries

Ajit Patel currently works in the
Delta Galil Industries

Ajit Patel specializes in
Professional Summary With over 15 years of experience in customer service and vendor management, I have a proven track record of enhancing customer satisfaction, driving operational efficiency, and implementing data-driven strategies. My expertise spans various industries, including healthcare, education, transportation, and digital services. I excel in leading cross-functional teams, optimizing business processes, and leveraging advanced analytics to deliver personalized and effective customer experiences. Skills: • Customer Retention: Proven strategies to maintain and enhance customer relationships. • Analytics: Expertise in using data to drive decisions and optimize customer experiences. • Business Process Improvement: Implementing process enhancements to improve efficiency and effectiveness. • Vendor Management: Negotiating and managing vendor relationships to ensure high performance and cost-effectiveness. • Customer Experience: Focusing on the customer journey to deliver exceptional service. • Contact Center Strategy: Developing and implementing strategies to optimize contact center operations. • Workforce Management: Leading and developing large teams to achieve organizational goals. • Budgeting: Managing budgets to align with business objectives and financial goals. Professional Approach: I am dedicated to fostering a culture of excellence and accountability within teams. My leadership style emphasizes collaboration, innovation, and a relentless focus on the customer. By aligning business processes with customer needs, I consistently deliver results that enhance satisfaction, retention, and overall business performance.

Ajit Patel speaks the following languages:
No languages available.

Ajit Patel has prior experience in the following industries:
Delta Galil Industries , Elsevier Nursing And Health Education , Coach Usa , Conduent , Wiley , Vonage

Ajit Patel has the following professional experience:
Delta Galil Industries , Delta Galil Industries , Elsevier Nursing And Health Education , Coach Usa , Conduent , Wiley , Vonage .