Akash Tyagi

FAQ About Akash Tyagi

• What is Akash Tyagi's address?

  Akash Tyagi is located at
  Delhi, Delhi, India

• What is Akash Tyagi's job title?

  Akash Tyagi is a
  Working with NTT data services from January 2020 as a Major incident controller specialist. (Certified ITIL v4 Foundation by NTT DATA) Having experience in Major incident and Request Management, Aging and SLA Management for multiple accounts and Towers. Worked on reporting, dashboard, Aging to achieve client satisfaction. Have intermediate hands on change and problem management Responsible to oversee and own major incidents all the way through to resolution and following up. Responsible for planning and coordinating all the process requied to perform, monitor and reporting. coordinating incident bridge calls for quick and prompt resolutions. Review, monitor, coomunicate and escalate the progress and final outcome of incidents. Work directly with incident lifecycle coordinators to provide initial incident response. SLA management: Performing breach analysis when the incident is breached. Point of contact for service owner for Major incidents. Establish continuous process improvement cycles where the process performances, activities, roles and responsibilities, policies, procedures and supporting the technology reviewed and enhanced where applicable. Having management Skills, Flexibility, Team work S And P Global

• What industry does Akash Tyagi currently work in?

  Akash Tyagi currently works in the
  S And P Global

• What is Akash Tyagi's area of expertise?

  Akash Tyagi specializes in
  Working with NTT data services from January 2020 as a Major incident controller specialist. (Certified ITIL v4 Foundation by NTT DATA) Having experience in Major incident and Request Management, Aging and SLA Management for multiple accounts and Towers. Worked on reporting, dashboard, Aging to achieve client satisfaction. Have intermediate hands on change and problem management Responsible to oversee and own major incidents all the way through to resolution and following up. Responsible for planning and coordinating all the process requied to perform, monitor and reporting. coordinating incident bridge calls for quick and prompt resolutions. Review, monitor, coomunicate and escalate the progress and final outcome of incidents. Work directly with incident lifecycle coordinators to provide initial incident response. SLA management: Performing breach analysis when the incident is breached. Point of contact for service owner for Major incidents. Establish continuous process improvement cycles where the process performances, activities, roles and responsibilities, policies, procedures and supporting the technology reviewed and enhanced where applicable. Having management Skills, Flexibility, Team work

• Which languages does Akash Tyagi speak? 

  Akash Tyagi speaks the following languages:
  No languages available.

• Which industries has Akash Tyagi previously worked in?   

  Akash Tyagi has prior experience in the following industries:
  Ntt Data , Ntt Data

• What is Akash Tyagi’s work experience?  

  Akash Tyagi has the following professional experience:
  S And P Global , Ntt Data , Ntt Data .

• How can I find Akash Tyagi on LinkedIn?  

  You can view Akash Tyagi’s
  LinkedIn profile at LinkedIn URL.

• What are Akash Tyagi’s work email addresses?  

  Akash Tyagi’s work email addresses are
  [email protected] .

• What company does Akash Tyagi work for?  

  Akash Tyagi works at
  S And P Global