Alan Chavez
• Twenty five years experience in the telecommunications industry. • General Manager experience in Call Center Operations, Consumer Operations,... | Olathe, Kansas, United States
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Alan Chavez’s Emails al****@ce****.com
Alan Chavez’s Phone Numbers 1855891****
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Alan Chavez’s Location Olathe, Kansas, United States
Alan Chavez’s Expertise • Twenty five years experience in the telecommunications industry. • General Manager experience in Call Center Operations, Consumer Operations, and Program Management. • Responsible for servicing, maintaining and upselling a base of 550 Million in Revenue. • Change management expert. Migrated a Retention Upsell Center into an overachieving outbound B2B sales center. • Created and implemented corporate-level programs to increase Customer Satisfaction Scores across all business Units. • Results oriented professional who thrives and excels in the management environment. • I love working with people and coaching them to produce a product bigger than individual results. Team is everything.
Alan Chavez’s Current Industry Centurylink
Alan
Chavez’s Prior Industry
Sprint
|
Embarq
|
Centurylink
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Work Experience
Centurylink
Manager NROC, VIDEO NETWORK OPERATION SUPPORT
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Centurylink
Senior Project Manager
Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Centurylink
Program/Project Manager
Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Embarq
MGR Program/Project
Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Embarq
Operations Manager
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Embarq
GM Embarq Residential Offline Center
Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Sprint
GM Louisville Sales Center
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Sprint
Sales Manager/ Sprint Business Solutions Center
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Alan Chavez Email Addresses
Alan Chavez Phone Number
FAQ About Alan Chavez
-
Alan Chavez is located at
Olathe, Kansas, United States -
Alan Chavez is a
• Twenty five years experience in the telecommunications industry. • General Manager experience in Call Center Operations, Consumer Operations, and Program Management. • Responsible for servicing, maintaining and upselling a base of 550 Million in Revenue. • Change management expert. Migrated a Retention Upsell Center into an overachieving outbound B2B sales center. • Created and implemented corporate-level programs to increase Customer Satisfaction Scores across all business Units. • Results oriented professional who thrives and excels in the management environment. • I love working with people and coaching them to produce a product bigger than individual results. Team is everything. Centurylink -
Alan Chavez currently works in the
Centurylink -
Alan Chavez specializes in
• Twenty five years experience in the telecommunications industry. • General Manager experience in Call Center Operations, Consumer Operations, and Program Management. • Responsible for servicing, maintaining and upselling a base of 550 Million in Revenue. • Change management expert. Migrated a Retention Upsell Center into an overachieving outbound B2B sales center. • Created and implemented corporate-level programs to increase Customer Satisfaction Scores across all business Units. • Results oriented professional who thrives and excels in the management environment. • I love working with people and coaching them to produce a product bigger than individual results. Team is everything. -
Alan Chavez speaks the following languages:
No languages available. -
Alan Chavez has prior experience in the following industries:
Centurylink , Embarq , Embarq , Embarq , Sprint , Sprint -
Alan Chavez has the following professional experience:
Centurylink , Centurylink , Centurylink , Embarq , Embarq , Embarq , Sprint , Sprint . -
You can view Alan Chavez’s
LinkedIn profile at LinkedIn URL. -
Alan Chavez’s work email addresses are
[email protected] . -
Alan Chavez works at
Centurylink
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