
Alec Pero
I am a highly-respected Customer Service Manager with national management and technical consulting services experience across the... | Sydney, Sydney, Australia
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Alec Pero’s Emails ta****@op****.com
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Alec Pero’s Location Sydney, Sydney, Australia
Alec Pero’s Expertise I am a highly-respected Customer Service Manager with national management and technical consulting services experience across the financial services, insurance, health insurance, manufacturing and retail sectors, delivering value to organisations through ensuring technologies and services are aligned with business processes, objectives and outcomes. With a wealth of knowledge, integrating over 20 years’ experience, I am extremely motivated to assist businesses through the re-engineering, implementation and management of customer service and technology solutions. I have a successful track record in understanding business processes, improving policy and procedures and implementing change with strong reporting and problem-solving skills. I have been awarded accolades for effectively optimising team performance, meeting targets and consistently delivering KPI’s and strategic objectives on time and to budget. Contact me on [email protected]
Alec Pero’s Current Industry Austral Bricks
Alec
Pero’s Prior Industry
AMP Banking (PriorityOne Financial Services)
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NMA Consulting
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Mirotone Pty Ltd
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Austral Bricks
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Work Experience

Austral Bricks
Customer Service Manager
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Mirotone Pty Ltd
Customer Service Manager
Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
NMA Consulting
Senior Consultant
Sun Jun 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
AMP Banking (PriorityOne Financial Services)
Head of Contact Centre; Customer Service and IT
Sat Apr 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)