Alexandra Heliskov

FAQ About Alexandra Heliskov

• What is Alexandra Heliskov's address?

  Alexandra Heliskov is located at
  Prague, Prague, Czech Republic

• What is Alexandra Heliskov's job title?

  Alexandra Heliskov is a
  Recruitment, organization of interviews and assessment centers, analysis and optimization of HR processes, KPI´s evaluation and preparation of data for payroll processing, creating and updating of internal regulations, monitoring changes in the Labor code and other legal issues and their implementation, providing HR services to employees, creating of organizational structure and job descriptions, HR Reporting, knowledge of HR system Odysea and database LMC/G2, maintaining of personal portal in the internal knowledge database.Call Centre Knowledge database maintenance and training, process and procedures preparation, participation on projects e.g. – changing of reservation system, active telemarketing, centralization of particular Czech Airlines activities to Call Centre, searching of business oppurtunities, preparation of commercial offers and pricing.Recruitment, award of advertisements, cooperation on tenders, preparation and organization of training, preparation of schedules, preparation of training materials, identification of training needs, training of new agent as well as current agents, hard and soft skills training, project management in in-house training.Providing support to internal client (management and line management) on HR issues and HR company policy, reporting and controlling - analyzing data and making recommendations in HR strategy, participating in the development of HR processes to support business strategies, providing advices on Labor code and monitoring changes in the Labor code and other legal issues, recruitment.Team leader, Call Centre statistics processing, preparation of call’s evaluation and evaluation, processing of client’s claim by phone or by email, feedbacks to agents. IQVIA

• What industry does Alexandra Heliskov currently work in?

  Alexandra Heliskov currently works in the
  IQVIA

• What is Alexandra Heliskov's area of expertise?

  Alexandra Heliskov specializes in
  Recruitment, organization of interviews and assessment centers, analysis and optimization of HR processes, KPI´s evaluation and preparation of data for payroll processing, creating and updating of internal regulations, monitoring changes in the Labor code and other legal issues and their implementation, providing HR services to employees, creating of organizational structure and job descriptions, HR Reporting, knowledge of HR system Odysea and database LMC/G2, maintaining of personal portal in the internal knowledge database.Call Centre Knowledge database maintenance and training, process and procedures preparation, participation on projects e.g. – changing of reservation system, active telemarketing, centralization of particular Czech Airlines activities to Call Centre, searching of business oppurtunities, preparation of commercial offers and pricing.Recruitment, award of advertisements, cooperation on tenders, preparation and organization of training, preparation of schedules, preparation of training materials, identification of training needs, training of new agent as well as current agents, hard and soft skills training, project management in in-house training.Providing support to internal client (management and line management) on HR issues and HR company policy, reporting and controlling - analyzing data and making recommendations in HR strategy, participating in the development of HR processes to support business strategies, providing advices on Labor code and monitoring changes in the Labor code and other legal issues, recruitment.Team leader, Call Centre statistics processing, preparation of call’s evaluation and evaluation, processing of client’s claim by phone or by email, feedbacks to agents.

• Which languages does Alexandra Heliskov speak? 

  Alexandra Heliskov speaks the following languages:
  No languages available.

• Which industries has Alexandra Heliskov previously worked in?   

  Alexandra Heliskov has prior experience in the following industries:
  IQVIA , Česká pošta, s.p. , CSA Services, s.r.o. , CSA Services, s.r.o. , CSA Services, s.r.o. , CSA Services, s.r.o.

• What is Alexandra Heliskov’s work experience?  

  Alexandra Heliskov has the following professional experience:
  IQVIA , Česká pošta, s.p. , CSA Services, s.r.o. , CSA Services, s.r.o. , CSA Services, s.r.o. , CSA Services, s.r.o. .

• How can I find Alexandra Heliskov on LinkedIn?  

  You can view Alexandra Heliskov’s
  LinkedIn profile at LinkedIn URL.

• What are Alexandra Heliskov’s work email addresses?  

  Alexandra Heliskov’s work email addresses are
  [email protected].

• What company does Alexandra Heliskov work for?  

  Alexandra Heliskov works at
  IQVIA