
Ameen Alsaffar
• Established a Quality Management Department within ITG. • Estabished a Certification Center to condact SIT and certifiying all ITG... | Saudi Arabia
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Ameen Alsaffar’s Emails aa****@an****.com
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Ameen Alsaffar’s Location Saudi Arabia
Ameen Alsaffar’s Expertise • Established a Quality Management Department within ITG. • Estabished a Certification Center to condact SIT and certifiying all ITG application. • Impliment part of ITIL in ITG (Change management, CAB and Incedant management). • Develop and Impliment KPIs for all ITG units. • Writing/modifying process/procedures for ITG units whenever needed. • Review ITG projects from QA respectives. =========== • Developed and launched a new ANB website with new business functions . • Developed and launched a new Employee portal with new business functions. • Developed and launched a new website for ANB investment Co. • Developed and launched AMWAL Service. • e-Learing system Project for ANB employee (Initiation). • Enhanced business functions in ANB website. • Implement the integration of MOFA project (payment gateway). • Created and Implemented a statistics platform to evaluate and monitor the performance of Internet banking operation section to meet Risk Management Department requirements. ======= • Prepared and deployed Procedures of: • Retail Internet Banking Service • Corporate Internet Service. • Tadawul alArabi Service. • SMS and iSMS Services. • Established SLA’s between Internet department and concerned departments. • Used different quality assurance tools to get customers feedback and • drive up the service accordingly.
Ameen Alsaffar’s Current Industry Ajyahl Alkhebrah Investment
Ameen
Alsaffar’s Prior Industry
Arab National Bank
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Anb
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Ajyahl Alkhebrah Investment
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Work Experience

Ajyahl Alkhebrah Investment
Chief Executive Officer
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Arab National Bank
Business Development Manager
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Arab National Bank
Head Of Quality Management Department
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Anb
Head Of Internet Department
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Arab National Bank
Deputy Of Internet Department Head
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Arab National Bank
Quality Assurance Manager
Thu Jul 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Arab National Bank
Branch Support Administrator
Fri Oct 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)