
Amit Puri
Accomplished Business Process and IT Professional with extensive experience in strategic planning, financial management, project management and systems... | Frisco, Texas, United States
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Amit Puri’s Emails am****@hc****.in
Amit Puri’s Phone Numbers No phone number available.
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Amit Puri’s Location Frisco, Texas, United States
Amit Puri’s Expertise Accomplished Business Process and IT Professional with extensive experience in strategic planning, financial management, project management and systems integration. Proven ability to build strong relationships with Fortune 500 clients and our strategic partners as well as consensus across multiple organizational levels. Skilled at empowering employees to collaborate with users, customers and vendors to reduce costs while improving productivity and increasing revenue in a rapidly changing environment. Over 28 years of overall experience across diverse markets and industries with a strong track record of matrix-managing, cross-functional teams that collaborate as a focused unit to achieve aggressive business goals and revenue targets.Worked with several large Global Retail & Consumer Goods clients in designing and implementing Business Process solutions that address today's challenges and tomorrow's opportunities. From business strategy to operations and technology optimization, I have deep domain and industry expertise in Consumer Services and projects associated with Shared Services Implementation (Finance / HR / Corporate Services), RPA, Call Center Services, Customer Driven Marketing, Fraud Detection and Prevention, Supply Chain, and Document Management. Core competencies include: • Developing and Maintaining Strategic Relationships • New Business Development • Strategic Planning & Leadership • Production & Efficiency improvement • Team Management / Team Building • Cost Reduction & Avoidance • Next Generation of BPO Services • Conducting process evaluation and standardization workshops to drive strategic RPA opportunities • Standardize and streamline processes to support incremental automation. Working with leading Fortune 500 organization on Creating, managing, and continually refreshing a robust pipeline of Robotic Process Automation (RPA) use cases to automate manual, repetitive processes in Finance, Customer Support and CRM, and Supply Chain organizations (Planning, Inventory Management). Developing business measures of success and KPIs, and measuring the value that drives RPA use case selection. Implementing holistic KPIs to measure the effectiveness of Bots in cycle time, throughput, fall out reduction, and other program benefits.
Amit Puri’s Current Industry Hcltech
Amit
Puri’s Prior Industry
Telstra
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Primus Telecom
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Barcode
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Hcltech
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Work Experience

Hcltech
Head - Telecom, Media & Publishing and Retail & CPG Digital Process Operations at HCL America, Inc
Fri Aug 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Barcode
Director - Operations and Finance
Sat Dec 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Primus Telecom
Manager – Customer Service Operations
Mon Dec 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
Executive - Sales
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)