am****@mi****.com & 1619795****

Amy Etheridge

Passionate about creating exceptional customer experiences and driving customer success, I am dedicated to helping organizations build strong... | 6228 Camino Del Rincon, San Diego, United States

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Amy Etheridge’s Emails am****@mi****.com

Amy Etheridge’s Phone Numbers 1619795****

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Amy Etheridge’s Location 6228 Camino Del Rincon, San Diego, United States

Amy Etheridge’s Expertise Passionate about creating exceptional customer experiences and driving customer success, I am dedicated to helping organizations build strong customer relationships and achieve their business goals. With a proven track record in customer experience management and customer success strategies, I specialize in designing and implementing initiatives that enhance customer satisfaction, loyalty, and retention. Throughout my career, I have honed my skills in customer experience and customer success by working with diverse teams and industries. From startups to multinational corporations, I have successfully led cross-functional projects that resulted in improved customer journeys, increased Net Promoter Scores (NPS), and higher customer lifetime value. I am adept at leveraging customer insights, data analytics, and feedback loops to identify pain points and develop innovative solutions that address customer needs while aligning with organizational objectives. As a customer-centric professional, I thrive on collaborating with teams to foster a customer-focused culture within organizations. By establishing strong relationships with key stakeholders, including sales, marketing, and product teams, I facilitate seamless customer onboarding, support, and retention processes. Through effective communication, training, and process optimization, I drive customer success by ensuring customers achieve their desired outcomes and realize the full value of their investments. In addition to my practical experience, I stay at the forefront of industry trends and best practices through continuous learning and professional development. I am an active member of customer experience and customer success communities, regularly attending conferences, webinars, and workshops. I enjoy sharing my knowledge and insights through thought leadership articles and presentations, aiming to contribute to the advancement of the customer experience and customer success profession.

Amy Etheridge’s Current Industry Nice Cxone

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Work Experience

Nice Cxone

Director Of Customer Success And Advocacy, Cxone Expert At Nice Cxone

Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Mindtouch

Director Of Customer Success

Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Mindtouch

Head Of Customer Advocacy

Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Mindtouch

Customer Success Manager

Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Peachjar

Senior Account Executive

Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Abbyy Usa

Director Of Sales

Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Mitek Systems

Account Manager, Imaging Platforms

Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Rosetta Stone

Field Territory Manager - Corporate

Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Optiform

National Account Manager

Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Scantron

Director Of Sales

Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Cardiff An Autonomy

Senior Account Executive

Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)

Southwestern College

Intern

Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Amy Etheridge Email Addresses

am****@mi****.com Work Email

am****@mi****.com Personal Email

am****@ni****.com Personal Email

am****@mi****.com Personal Email

am****@ni****.com Personal Email

Amy Etheridge Phone Number

1619795**** Phone number

FAQ About Amy Etheridge

Amy Etheridge is located at
6228 Camino Del Rincon, San Diego, United States

Amy Etheridge is a
Passionate about creating exceptional customer experiences and driving customer success, I am dedicated to helping organizations build strong customer relationships and achieve their business goals. With a proven track record in customer experience management and customer success strategies, I specialize in designing and implementing initiatives that enhance customer satisfaction, loyalty, and retention. Throughout my career, I have honed my skills in customer experience and customer success by working with diverse teams and industries. From startups to multinational corporations, I have successfully led cross-functional projects that resulted in improved customer journeys, increased Net Promoter Scores (NPS), and higher customer lifetime value. I am adept at leveraging customer insights, data analytics, and feedback loops to identify pain points and develop innovative solutions that address customer needs while aligning with organizational objectives. As a customer-centric professional, I thrive on collaborating with teams to foster a customer-focused culture within organizations. By establishing strong relationships with key stakeholders, including sales, marketing, and product teams, I facilitate seamless customer onboarding, support, and retention processes. Through effective communication, training, and process optimization, I drive customer success by ensuring customers achieve their desired outcomes and realize the full value of their investments. In addition to my practical experience, I stay at the forefront of industry trends and best practices through continuous learning and professional development. I am an active member of customer experience and customer success communities, regularly attending conferences, webinars, and workshops. I enjoy sharing my knowledge and insights through thought leadership articles and presentations, aiming to contribute to the advancement of the customer experience and customer success profession. Nice Cxone

Amy Etheridge currently works in the
Nice Cxone

Amy Etheridge specializes in
Passionate about creating exceptional customer experiences and driving customer success, I am dedicated to helping organizations build strong customer relationships and achieve their business goals. With a proven track record in customer experience management and customer success strategies, I specialize in designing and implementing initiatives that enhance customer satisfaction, loyalty, and retention. Throughout my career, I have honed my skills in customer experience and customer success by working with diverse teams and industries. From startups to multinational corporations, I have successfully led cross-functional projects that resulted in improved customer journeys, increased Net Promoter Scores (NPS), and higher customer lifetime value. I am adept at leveraging customer insights, data analytics, and feedback loops to identify pain points and develop innovative solutions that address customer needs while aligning with organizational objectives. As a customer-centric professional, I thrive on collaborating with teams to foster a customer-focused culture within organizations. By establishing strong relationships with key stakeholders, including sales, marketing, and product teams, I facilitate seamless customer onboarding, support, and retention processes. Through effective communication, training, and process optimization, I drive customer success by ensuring customers achieve their desired outcomes and realize the full value of their investments. In addition to my practical experience, I stay at the forefront of industry trends and best practices through continuous learning and professional development. I am an active member of customer experience and customer success communities, regularly attending conferences, webinars, and workshops. I enjoy sharing my knowledge and insights through thought leadership articles and presentations, aiming to contribute to the advancement of the customer experience and customer success profession.

Amy Etheridge speaks the following languages:
No languages available.

Amy Etheridge has prior experience in the following industries:
Peachjar , Abbyy Usa , Mitek Systems , Rosetta Stone , Optiform , Scantron , Cardiff An Autonomy , Southwestern College

Amy Etheridge has the following professional experience:
Nice Cxone , Mindtouch , Mindtouch , Mindtouch , Peachjar , Abbyy Usa , Mitek Systems , Rosetta Stone , Optiform , Scantron , Cardiff An Autonomy , Southwestern College .