Ana Gitahy

Ana Gitahy

Enhancing customer experience at Playvox | Barcelona, Catalonia, Spain

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Work Experience

Playvox

Director, Global Support

2023-01-01 — Present

Playvox

Customer Support Manager

2020-12-01 — 2023-01-01

eDreams

Senior Quality Asurance Lead

2015-04-01 — 2020-12-01

Webhelp/Google

QA & Technical Advisor

2014-06-01 — 2015-04-01

Journalist

Freelance

2013-09-01 — 2014-03-01

TV Globo

Senior Web Editor

2009-11-01 — 2013-08-01

Hewlett-Packard

Mentor/Sellbytell – HP – Renault project

2006-06-01 — 2008-12-01

Jornal do Brasil

Newspaper Editor

2002-01-01 — 2005-09-01

JB Online

Editora

1998-01-01 — 2002-01-01

Skills

enterprise software saas customer service software information technology quality assurance call center coaching contact centers call center quality monitoring

Languages

English , Spanish