Andre Garcia
• Strategically focused technical support leader and customer advocate with 7 years of people leadership experience mentoring, building,... | New York City Metropolitan Area, New York City Metropolitan Area, United States
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Andre Garcia’s Emails ag****@mi****.com
Andre Garcia’s Phone Numbers No phone number available.
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Andre Garcia’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States
Andre Garcia’s Expertise • Strategically focused technical support leader and customer advocate with 7 years of people leadership experience mentoring, building, and scaling high performing technical customer support teams as well as 15 years of experience providing technology services and solutions to customers. • Data-driven and analytical leader to drive customer success, team collaboration and continual improvement via insightful metrics. Extensive expertise in building, maintaining, and optimizing KPI's (Key Performance Indicators), SLA's (Service Level Agreements), and SLO's (Service Level Objectives). • An energetic and team building collaborator, communicator, and leader with a focus on building relationships with customers, team members, and cross-functional groups to achieve company mission goals.
Andre Garcia’s Current Industry Micro Strategies
Andre
Garcia’s Prior Industry
Stryker Orthopaedics
|
Dale Computer Services
|
Amelia An Ipsoft
|
Amelia
|
Hocs Consulting
|
Micro Strategies
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Work Experience
Micro Strategies
Solutions Architect
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hocs Consulting
Director of IT Managed Services
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Amelia An Ipsoft
IT Service Desk Manager
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Amelia An Ipsoft
IT Service Desk Supervisor
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Amelia
IT Service Technical Lead
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Amelia An Ipsoft
Service Desk Engineer, Level 3
Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Stryker Orthopaedics
Desktop Support Specialist
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Dale Computer Services
Lead IT Support Specialist
Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Stryker Orthopaedics
IT Help Desk Technician
Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Andre Garcia Email Addresses
FAQ About Andre Garcia
-
Andre Garcia is located at
New York City Metropolitan Area, New York City Metropolitan Area, United States -
Andre Garcia is a
• Strategically focused technical support leader and customer advocate with 7 years of people leadership experience mentoring, building, and scaling high performing technical customer support teams as well as 15 years of experience providing technology services and solutions to customers. • Data-driven and analytical leader to drive customer success, team collaboration and continual improvement via insightful metrics. Extensive expertise in building, maintaining, and optimizing KPI's (Key Performance Indicators), SLA's (Service Level Agreements), and SLO's (Service Level Objectives). • An energetic and team building collaborator, communicator, and leader with a focus on building relationships with customers, team members, and cross-functional groups to achieve company mission goals. Micro Strategies -
Andre Garcia currently works in the
Micro Strategies -
Andre Garcia specializes in
• Strategically focused technical support leader and customer advocate with 7 years of people leadership experience mentoring, building, and scaling high performing technical customer support teams as well as 15 years of experience providing technology services and solutions to customers. • Data-driven and analytical leader to drive customer success, team collaboration and continual improvement via insightful metrics. Extensive expertise in building, maintaining, and optimizing KPI's (Key Performance Indicators), SLA's (Service Level Agreements), and SLO's (Service Level Objectives). • An energetic and team building collaborator, communicator, and leader with a focus on building relationships with customers, team members, and cross-functional groups to achieve company mission goals. -
Andre Garcia speaks the following languages:
No languages available. -
Andre Garcia has prior experience in the following industries:
Hocs Consulting , Amelia An Ipsoft , Amelia An Ipsoft , Amelia , Amelia An Ipsoft , Stryker Orthopaedics , Dale Computer Services , Stryker Orthopaedics -
Andre Garcia has the following professional experience:
Micro Strategies , Hocs Consulting , Amelia An Ipsoft , Amelia An Ipsoft , Amelia , Amelia An Ipsoft , Stryker Orthopaedics , Dale Computer Services , Stryker Orthopaedics . -
You can view Andre Garcia’s
LinkedIn profile at LinkedIn URL. -
Andre Garcia’s work email addresses are
[email protected] . -
Andre Garcia works at
Micro Strategies
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