
Andrew Arnott
Thales, 2016 - 2021 Sales Engineer Datablink, McLean, VA 2015 - 2016 Sales Engineer Vasco Data Security, Marlborough, MA 2011 – 2015 Support... | Litchfield, New Hampshire, United States
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Andrew Arnott’s Emails an****@rs****.com
Andrew Arnott’s Phone Numbers No phone number available.
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Andrew Arnott’s Location Litchfield, New Hampshire, United States
Andrew Arnott’s Expertise Thales, 2016 - 2021 Sales Engineer Datablink, McLean, VA 2015 - 2016 Sales Engineer Vasco Data Security, Marlborough, MA 2011 – 2015 Support Engineer Biscom, Billerica, MA 2010-2011 Support Engineer • Provide support for Biscom's SSL based secure file transfer application by helping clients troubleshoot issues on both Windows and Linux based platforms. • Assist with pre-sales demonstrations of the product. • Maintain installation packages for upgrades and patches to the application. • Record and assist with issues found while providing QA for beta releases of the application. Inforonics, Littleton, MA 2006-2010 Senior NOC Technician • Interacted with a wide range of clientèle; from top tier Network Engineer staff to End Users of residential technologies to resolve a wide range of technical issues including enterprise wireless networking, cluster server administration, SSO applications, and enterprise VOIP service. • Administrated managed hosting for clients mainly in Windows environments with some Linux support. • Provided training and guidance for new employees or employees taking on new clients. • Maintained and updated documentation and run books for multiple issues and products. National Leisure Group, Woburn, MA 2002-2006 Help Desk Analyst/ Jr. NOC Technician • Diagnose and resolve application, software, and connectivity problems requiring telephone or on-site support involving Windows, Microsoft Office, Outlook, and others including remote work through Desktop Authority and VNC. • Maintain physical inventory of Company hardware, as well as assists in moves, changes and/or additions. • Administer Active Directory and MS Exchange accounts. • Monitored Windows 2000 servers through SiteScope and implement basic troubleshooting. • Supported the implementation of Avaya Phone System using IP, software based, and hard phones. Assisted users in crossing over from the Aspect Phone System.
Andrew Arnott’s Current Industry Rsa Security
Andrew
Arnott’s Prior Industry
World Travel Holdings
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Cross Country Healthcare
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Inforonics
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Biscom
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Vasco Data Security
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Bliss On Tap Publishing
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Datablink
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Gemalto
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Rsa Security
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Work Experience

Rsa Security
Senior Sales Engineer
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Gemalto
Sales Engineer
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Datablink
Sales Engineer
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Bliss On Tap Publishing
Writer/Creator
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Vasco Data Security
Support Engineer
Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Biscom
Support Engineer
Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Inforonics
Technical Support Engineer
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Cross Country Healthcare
Helpdesk Technician
Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
World Travel Holdings
Help Desk Analyst
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)