an****@ac****.com & 44330188****

Andrew Jacobs

We create engaging customer experiences and secure customer recording, through the application of strategy, process improvement and technology.... | London, London, United Kingdom

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Andrew Jacobs’s Emails an****@ac****.com

Andrew Jacobs’s Phone Numbers 44330188****

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Andrew Jacobs’s Location London, London, United Kingdom

Andrew Jacobs’s Expertise We create engaging customer experiences and secure customer recording, through the application of strategy, process improvement and technology. Working with some of the greatest FS orginsations in the world including UBS, Barclays, Shell, Credit Suisse, BNP Paribas, TPICap and Arrow Global to name a few. Plus many award winning , customer obsessed clients including Ovo Energy, AO.com, Domestic & General & MyPolicy, We provide and support Compliance Technology and CX technology including omni-channel, speech and text analytics, WFO, automated QA, social interaction management and Conversational AI. All driven by our consultants and engineers (who have built over 200 call centres and hundreds of successful monitoring installation), supported by our award winning 24 x 7 multi-lingual service desk and amazing partners including Genesys, Verint, and Nice which ensures we always offer best in class technology.

Andrew Jacobs’s Current Industry Business Systems

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Work Experience

Business Systems

Chief Architect

Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Kaptec Cx

Technology Director

Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Acrinax

Technology Director

Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Ntt Data

Head of Contact Centre Practise

Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Ntt Data

Principal Consultant

Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Sabio

Commercial Account Manager

Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Interactive Intelligence

Territory Manager

Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Idl

Senior Sales Manager

Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Vocom Systems

CTO

Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)

Ericsson

Support Manager

Sun Aug 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Andrew Jacobs Email Addresses

an****@ac****.com Work Email

an****@ac****.com Personal Email

Andrew Jacobs Phone Number

44330188**** Phone number

FAQ About Andrew Jacobs

Andrew Jacobs is located at
London, London, United Kingdom

Andrew Jacobs is a
We create engaging customer experiences and secure customer recording, through the application of strategy, process improvement and technology. Working with some of the greatest FS orginsations in the world including UBS, Barclays, Shell, Credit Suisse, BNP Paribas, TPICap and Arrow Global to name a few. Plus many award winning , customer obsessed clients including Ovo Energy, AO.com, Domestic & General & MyPolicy, We provide and support Compliance Technology and CX technology including omni-channel, speech and text analytics, WFO, automated QA, social interaction management and Conversational AI. All driven by our consultants and engineers (who have built over 200 call centres and hundreds of successful monitoring installation), supported by our award winning 24 x 7 multi-lingual service desk and amazing partners including Genesys, Verint, and Nice which ensures we always offer best in class technology. Business Systems

Andrew Jacobs currently works in the
Business Systems

Andrew Jacobs specializes in
We create engaging customer experiences and secure customer recording, through the application of strategy, process improvement and technology. Working with some of the greatest FS orginsations in the world including UBS, Barclays, Shell, Credit Suisse, BNP Paribas, TPICap and Arrow Global to name a few. Plus many award winning , customer obsessed clients including Ovo Energy, AO.com, Domestic & General & MyPolicy, We provide and support Compliance Technology and CX technology including omni-channel, speech and text analytics, WFO, automated QA, social interaction management and Conversational AI. All driven by our consultants and engineers (who have built over 200 call centres and hundreds of successful monitoring installation), supported by our award winning 24 x 7 multi-lingual service desk and amazing partners including Genesys, Verint, and Nice which ensures we always offer best in class technology.

Andrew Jacobs speaks the following languages:
No languages available.

Andrew Jacobs has prior experience in the following industries:
Kaptec Cx , Ntt Data , Ntt Data , Sabio , Interactive Intelligence , Idl , Vocom Systems , Ericsson

Andrew Jacobs has the following professional experience:
Business Systems , Kaptec Cx , Acrinax , Ntt Data , Ntt Data , Sabio , Interactive Intelligence , Idl , Vocom Systems , Ericsson .