Andrew Macdowell
Multiple award-winning Fortune 100 executive with over two decades of industry expertise. A ‘hands-on’ management style inclusive of... | Greater Toronto Area, Greater Toronto Area, Canada
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Andrew Macdowell’s Emails an****@ax****.com
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Andrew Macdowell’s Location Greater Toronto Area, Greater Toronto Area, Canada
Andrew Macdowell’s Expertise Multiple award-winning Fortune 100 executive with over two decades of industry expertise. A ‘hands-on’ management style inclusive of personal and professional integrity, rich with business acumen and management expertise and a proven track record of leadership throughout multiple aspects of operations and contact centres, specializing in start-up initiatives and strategic business growth. A charismatic leader who gains and maintains the trust and support of staff members by setting clearly defined goals and targets, providing swift and balanced feedback to ensure tactical objectives are achieved. A seasoned individual with a strong and effective focus on driving true customer satisfaction and brand loyalty through the execution of best in class strategies that create proper balance. Specialties: • Strategic Operations Planning & Execution • Customer/Client Experience Passion & Vision • Talent Leadership & Development of Large Groups • Business Process Re-engineering • Alliance & Partnership Building • MM Budgeting & Cost Control • Negotiations & Presentations • Start-Up Operation Execution • Risk Assessment & Mitigation
Andrew Macdowell’s Current Industry Bridgeforce
Andrew
Macdowell’s Prior Industry
Mbnabank Of America
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Minacs Worldwide
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Cibc
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Continental Bank
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Decisivedge
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Axxiome
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Bridgeforce
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Work Experience
Bridgeforce
Director
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Axxiome
President
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Decisivedge
CEO and Managing Director
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Continental Bank
SVP, Head of Card Operations
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Cibc
Senior Director, Client Services Credit Card Contact Centres
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Minacs Worldwide
VP, Head of Banking & Financial Services
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Mbnabank Of America
SVP, Operations & Regional Customer Service Executive
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Andrew Macdowell Email Addresses
FAQ About Andrew Macdowell
-
Andrew Macdowell is located at
Greater Toronto Area, Greater Toronto Area, Canada -
Andrew Macdowell is a
Multiple award-winning Fortune 100 executive with over two decades of industry expertise. A ‘hands-on’ management style inclusive of personal and professional integrity, rich with business acumen and management expertise and a proven track record of leadership throughout multiple aspects of operations and contact centres, specializing in start-up initiatives and strategic business growth. A charismatic leader who gains and maintains the trust and support of staff members by setting clearly defined goals and targets, providing swift and balanced feedback to ensure tactical objectives are achieved. A seasoned individual with a strong and effective focus on driving true customer satisfaction and brand loyalty through the execution of best in class strategies that create proper balance. Specialties: • Strategic Operations Planning & Execution • Customer/Client Experience Passion & Vision • Talent Leadership & Development of Large Groups • Business Process Re-engineering • Alliance & Partnership Building • MM Budgeting & Cost Control • Negotiations & Presentations • Start-Up Operation Execution • Risk Assessment & Mitigation Bridgeforce -
Andrew Macdowell currently works in the
Bridgeforce -
Andrew Macdowell specializes in
Multiple award-winning Fortune 100 executive with over two decades of industry expertise. A ‘hands-on’ management style inclusive of personal and professional integrity, rich with business acumen and management expertise and a proven track record of leadership throughout multiple aspects of operations and contact centres, specializing in start-up initiatives and strategic business growth. A charismatic leader who gains and maintains the trust and support of staff members by setting clearly defined goals and targets, providing swift and balanced feedback to ensure tactical objectives are achieved. A seasoned individual with a strong and effective focus on driving true customer satisfaction and brand loyalty through the execution of best in class strategies that create proper balance. Specialties: • Strategic Operations Planning & Execution • Customer/Client Experience Passion & Vision • Talent Leadership & Development of Large Groups • Business Process Re-engineering • Alliance & Partnership Building • MM Budgeting & Cost Control • Negotiations & Presentations • Start-Up Operation Execution • Risk Assessment & Mitigation -
Andrew Macdowell speaks the following languages:
No languages available. -
Andrew Macdowell has prior experience in the following industries:
Axxiome , Decisivedge , Continental Bank , Cibc , Minacs Worldwide , Mbnabank Of America -
Andrew Macdowell has the following professional experience:
Bridgeforce , Axxiome , Decisivedge , Continental Bank , Cibc , Minacs Worldwide , Mbnabank Of America . -
You can view Andrew Macdowell’s
LinkedIn profile at LinkedIn URL. -
Andrew Macdowell’s work email addresses are
[email protected] . -
Andrew Macdowell works at
Bridgeforce
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