
Andy Green
***No vendor or recruiter cold calls. Please LI message me.*** Technically proficient professional with valuable experience in the design,... | 4601 Henritze Avenue, Cleveland, United States
*50 free lookup(s) per month.
No credit card required.
Andy Green’s Emails an****@wh****.com
Andy Green’s Phone Numbers No phone number available.
Social Media
Andy Green’s Location 4601 Henritze Avenue, Cleveland, United States
Andy Green’s Expertise ***No vendor or recruiter cold calls. Please LI message me.*** Technically proficient professional with valuable experience in the design, development, deployment and integration of ITIL-based shared service models, processes, and IT infrastructure technologies. Offer subject matter expertise in IT service delivery toolsets such a ServiceNow, in addition to ticket-based workflow systems. Provide leadership in reengineering business processes and leading implementation of ITIL guidelines to support emerging requirements, as well as enhancing and developing IT capabilities. Contribute to process and IT efficiency via ITIL / IT Service Management (ITSM) software and process execution and improvement. Deliver impact as ServiceNow solutions provider and citizen developer for Service Catalog, with Service Catalog administrations skills include designing and implementing form scripts, workflows, and business rules, in addition to configuring applications to meet requirements. * Played key role in standing up Redeployment Center in Brooklyn, OH, resulting in department that served organization by inventorying, reconditioning, configuring and reallocating computers. * Teamed with 3 engineers to bring in web-based application to execute Request Management process. * Led 2 successful upgrades of Cisco Prime Service Catalog, with budgets of 750,000 and 2 million. Overcame technical and procedural difficulties to implement solutions on time. * Twice improved upon process that identified, segregated, and quarantined computer hardware involved in pending litigation. * Migrated function of PC hardware repair from external vendor to internal field technicians, which involved facilitated every technician being trained and certified for multiple hardware vendors, establishing processes and parts depots with vendors, and adjusting service levels with user base to account for potential uptick in time. * Participated and led team which accountable for replacing / deploying 15,000 computers and deploying 20,000 varying peripheral devices.
Andy Green’s Current Industry White Cap
Andy
Green’s Prior Industry
Keybank
|
Cuyahoga County
|
Sherwin Williams
|
White Cap
Not the Andy Green you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

White Cap
Sr. IT Asset Management Analyst
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Sherwin Williams
Scrum Master
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Sherwin Williams
Sr. IT Operations Analyst
Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Cuyahoga County
System Analyst
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Cuyahoga County
Systems Analyst
Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Keybank
Process Engineer, Enterprise Service Delivery
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Keybank
Team Manager, PC Procurement
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Keybank
Team Lead, PC Procurement – Redeployment Center
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Keybank
Imaging Technician, PC Procurement - Redeployment Center
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Keybank
Support Coordinator, Help Desk Services
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Keybank
Senior Help Desk Analyst | First Level Help Desk Analyst
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)