Andy Hencke

Andy Hencke

Director, Cisco CX Renewal Operations | Durham, North Carolina, United States

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Work Experience

Cisco

Director, Cisco CX Renewal Operations

2021-06-01 — Present

Cisco

Senior Manager, Americas CX Renewal Operations Leader

2019-02-01 — Present

Cisco

Senior Manager, Global Field Services

2016-06-01 — 2019-02-01

Cisco

Service Entitlement, Chief of Staff

2013-05-01 — 2016-06-01

Cisco

Asia Service Enablement, Chief of Staff

2012-03-01 — 2013-05-01

Cisco

Asia Service Enablement: Smart Services

2011-03-01 — 2012-03-01

Cisco

Product Manager, Channels Programs

2009-06-01 — 2011-03-01

Cisco

Biz Ops Manager, Marketing Commerce Operations

2008-06-01 — 2009-06-01

Cisco

Service Transformation Lead: Marketing Operations

2005-06-01 — 2008-06-01

Cisco

Service Business Architect

2004-06-01 — 2005-06-01

Cisco

Biz Ops Manager, Channels Commerce Operations

2002-06-01 — 2004-06-01

Cisco

Project Manager, Implementation Services

2000-05-01 — 2002-06-01

MCI WORLDCOM Communications Inc

Implementation Program Manager

1997-06-01 — 2000-05-01

Chipsea Inc.

Manager, Customer Service

1995-06-01 — 1997-06-01

Skills

networking wireless security unified communication cloud collaboration data center virtualization unified computing systems

Languages

English