
Anjali Chauhan
- A postgraduate in forensics. Working with alight solutions for 4+ years now in HRO industry, worked as... | New Delhi, New Delhi, India
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Anjali Chauhan’s Emails an****@wi****.com
Anjali Chauhan’s Phone Numbers No phone number available.
Social Media
Anjali Chauhan’s Location New Delhi, New Delhi, India
Anjali Chauhan’s Expertise - A postgraduate in forensics. Working with alight solutions for 4+ years now in HRO industry, worked as human resource specialist for more than a year - Currently acting as Client Specialist managing multiple clients; Worked on more than 20 clients: AT&T, DTE energy, Johnson & Johnson, John Hancock, Cigna on different domains - Supported APAC clients, auditing, data trend analysis, D-SAT analysis, repeat caller analysis, escalation management, client success, case management, organising trainings and refreshers, Connecting with stakeholders for enhanced client performance, knowledge and analysis based action plans for process improvement, acting as a mentor for new hires, daily delivering of reporting needs, working closely with different clients on meeting metrics target set, monthly and quarterly deck preparation showcasing client's performance and areas of focus, call calibration and providing coaching and feedback, client retention, managing internal escalations.
Anjali Chauhan’s Current Industry Wipro
Anjali
Chauhan’s Prior Industry
Wipro
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Central Forensic Science Laboratory Chandigarh
|
Alight Solutions
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Work Experience

Wipro
Assistant Manager/ Client Specialist
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Wipro
Client Service Professional
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Alight Solutions
Us Human Resources - Benefits, Hrfs, Payroll, Pension, Workday
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Central Forensic Science Laboratory Chandigarh
Trainee
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro
Assistant Manager/ Client Specialist
— Present