Anthony Floyd
Contact Center Operations Manager with expertise directing day-to-day activities by conducting effective resource planning to maximize resources and... | Greater Lexington Area, Greater Lexington Area, United States
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Anthony Floyd’s Emails an****@ar****.com
Anthony Floyd’s Phone Numbers No phone number available.
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Anthony Floyd’s Location Greater Lexington Area, Greater Lexington Area, United States
Anthony Floyd’s Expertise Contact Center Operations Manager with expertise directing day-to-day activities by conducting effective resource planning to maximize resources and staff productivity through performance management and progressive development that promotes growth and retention for exempt and non-exempt employees. Skilled in account management, employee development and retention, customer service, and customer retention - with a focus on delivering and exceeding performance and quality standards in the fast paced, ever-changing contact center environment.
Anthony Floyd’s Current Industry Vestis
Anthony
Floyd’s Prior Industry
Xerox Business Solutions
|
Iqor
|
Vestis
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Work Experience
Vestis
Customer Service Manager
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Iqor
Acting Director
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Iqor
Training And Quality Manager
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Xerox Business Solutions
Operations Manager
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Xerox Business Solutions
Call Center Supervisor
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Xerox Business Solutions
Training and Development Lead
Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Xerox Business Solutions
Customer Care Representative
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Anthony Floyd Email Addresses
FAQ About Anthony Floyd
-
Anthony Floyd is located at
Greater Lexington Area, Greater Lexington Area, United States -
Anthony Floyd is a
Contact Center Operations Manager with expertise directing day-to-day activities by conducting effective resource planning to maximize resources and staff productivity through performance management and progressive development that promotes growth and retention for exempt and non-exempt employees. Skilled in account management, employee development and retention, customer service, and customer retention - with a focus on delivering and exceeding performance and quality standards in the fast paced, ever-changing contact center environment. Vestis -
Anthony Floyd currently works in the
Vestis -
Anthony Floyd specializes in
Contact Center Operations Manager with expertise directing day-to-day activities by conducting effective resource planning to maximize resources and staff productivity through performance management and progressive development that promotes growth and retention for exempt and non-exempt employees. Skilled in account management, employee development and retention, customer service, and customer retention - with a focus on delivering and exceeding performance and quality standards in the fast paced, ever-changing contact center environment. -
Anthony Floyd speaks the following languages:
No languages available. -
Anthony Floyd has prior experience in the following industries:
Iqor , Iqor , Xerox Business Solutions , Xerox Business Solutions , Xerox Business Solutions , Xerox Business Solutions -
Anthony Floyd has the following professional experience:
Vestis , Iqor , Iqor , Xerox Business Solutions , Xerox Business Solutions , Xerox Business Solutions , Xerox Business Solutions . -
You can view Anthony Floyd’s
LinkedIn profile at LinkedIn URL. -
Anthony Floyd’s work email addresses are
[email protected] . -
Anthony Floyd works at
Vestis
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