
Antonio Madrigal
• Review and analyze Software contracts, Support Renewal Addendums and Order forms in multiple languages (Spanish & English); reconcile... | Atlanta Metropolitan Area, Atlanta Metropolitan Area, United States
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Antonio Madrigal’s Emails an****@in****.com
Antonio Madrigal’s Phone Numbers No phone number available.
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Antonio Madrigal’s Location Atlanta Metropolitan Area, Atlanta Metropolitan Area, United States
Antonio Madrigal’s Expertise • Review and analyze Software contracts, Support Renewal Addendums and Order forms in multiple languages (Spanish & English); reconcile customer’s order history and product installation data; • Analyzing customer accounts and manage maintenance renewal data and calculate maintenance fees, audits reports; • Investigate and facilitate issue resolution related to systems, business processes and reporting; facilitate internal and external audits relative to the billing systems • Provides subject matter expertise on complex processes or issues to the assigned team and work stream • Fields issue escalations from internal customers or delivery partners and responds to customer inquiries as requested, ensuring issue and error resolution • Ability to work well with others at all levels of the organization; attention to detail, strong work ethic, able to take initiative, and have excellent time management and follow-through skills
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Work Experience

Infor
License Manager
Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
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Senior Billing Specialist
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
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Billing Supervisor
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)