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Antony Roy

A versatile business professional with over 18 years of experience in IT Service Delivery, Strategic Planning, IT... | Chennai, Tamil Nadu, India

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Antony Roy’s Location Chennai, Tamil Nadu, India

Antony Roy’s Expertise A versatile business professional with over 18 years of experience in IT Service Delivery, Strategic Planning, IT Solutions, IT Governance, IT Infrastructure Management, Cloud Services, Customer Satisfaction, Stakeholder Management. ★ A capable individual with extensive and qualitative expertise managing the delivery of big engagements in a multitechnology setting. ➤ WHERE CAN I ADD VALUE ● Expert knowledge in managing global information technology service delivery, transition, transformation, business process improvement, budgeting, vendor management, and margin enhancement. ● Extensive expertise in tracking the business's progress toward optimising Delivery and Operational processes by identifying performance drivers and fundamental causes of inefficiencies in terms of Client, Technology, Process, and People. ● Proven capabilities in Customer Lifecycle Management in terms of Deliverables and enhanced Customer Experience, Net Promoter Score, and satisfaction (CSAT). ● Demonstrated Excellence in developing deep business insights, strategies, and tactics based on group-wide opportunities and best practises analysis. ➤ KEY ACHIEVEMENTS ● Proficiency in dealing with High-Profile Customers and Distinguished Clients, generating new business from existing clients, increasing profitability and revenue growth. ● Amplified customer satisfaction and team performance by proactively controlling and implementing process enhancements that resulted in process excellence/efficiency. ● Significant experience in the following areas: strategic project and programme management, information technology infrastructure, solution architecture, networking, data centre management, virtualization and collaboration systems, and quality management. ✎ About Me I am a multi-faceted professional who can strategize, improvise, and enhance effectiveness in all administrative domains. 📧 Do reach me out at: [email protected]

Antony Roy’s Current Industry Concentrix

Antony Roy’s Prior Industry
Mphasis | Unisys | Dxc Technology | Concentrix

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Work Experience

Concentrix

Senior Manager Global It Service Delivery

Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Dxc Technology

Associate Manager – Service Delivery

Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Dxc Technology

Manager – Service Delivery

Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Dxc Technology

Professional Engineer

Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Unisys

Senior System Administrator

Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Mphasis

Scheduling Analyst

Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Antony Roy Email Addresses

[email protected] Email

Antony Roy Phone Number

No phone number available. Phone number

FAQ About Antony Roy

Antony Roy is located at
Chennai, Tamil Nadu, India

Antony Roy is a
A versatile business professional with over 18 years of experience in IT Service Delivery, Strategic Planning, IT Solutions, IT Governance, IT Infrastructure Management, Cloud Services, Customer Satisfaction, Stakeholder Management. ★ A capable individual with extensive and qualitative expertise managing the delivery of big engagements in a multitechnology setting. ➤ WHERE CAN I ADD VALUE ● Expert knowledge in managing global information technology service delivery, transition, transformation, business process improvement, budgeting, vendor management, and margin enhancement. ● Extensive expertise in tracking the business's progress toward optimising Delivery and Operational processes by identifying performance drivers and fundamental causes of inefficiencies in terms of Client, Technology, Process, and People. ● Proven capabilities in Customer Lifecycle Management in terms of Deliverables and enhanced Customer Experience, Net Promoter Score, and satisfaction (CSAT). ● Demonstrated Excellence in developing deep business insights, strategies, and tactics based on group-wide opportunities and best practises analysis. ➤ KEY ACHIEVEMENTS ● Proficiency in dealing with High-Profile Customers and Distinguished Clients, generating new business from existing clients, increasing profitability and revenue growth. ● Amplified customer satisfaction and team performance by proactively controlling and implementing process enhancements that resulted in process excellence/efficiency. ● Significant experience in the following areas: strategic project and programme management, information technology infrastructure, solution architecture, networking, data centre management, virtualization and collaboration systems, and quality management. ✎ About Me I am a multi-faceted professional who can strategize, improvise, and enhance effectiveness in all administrative domains. 📧 Do reach me out at: [email protected] Concentrix

Antony Roy currently works in the
Concentrix

Antony Roy specializes in
A versatile business professional with over 18 years of experience in IT Service Delivery, Strategic Planning, IT Solutions, IT Governance, IT Infrastructure Management, Cloud Services, Customer Satisfaction, Stakeholder Management. ★ A capable individual with extensive and qualitative expertise managing the delivery of big engagements in a multitechnology setting. ➤ WHERE CAN I ADD VALUE ● Expert knowledge in managing global information technology service delivery, transition, transformation, business process improvement, budgeting, vendor management, and margin enhancement. ● Extensive expertise in tracking the business's progress toward optimising Delivery and Operational processes by identifying performance drivers and fundamental causes of inefficiencies in terms of Client, Technology, Process, and People. ● Proven capabilities in Customer Lifecycle Management in terms of Deliverables and enhanced Customer Experience, Net Promoter Score, and satisfaction (CSAT). ● Demonstrated Excellence in developing deep business insights, strategies, and tactics based on group-wide opportunities and best practises analysis. ➤ KEY ACHIEVEMENTS ● Proficiency in dealing with High-Profile Customers and Distinguished Clients, generating new business from existing clients, increasing profitability and revenue growth. ● Amplified customer satisfaction and team performance by proactively controlling and implementing process enhancements that resulted in process excellence/efficiency. ● Significant experience in the following areas: strategic project and programme management, information technology infrastructure, solution architecture, networking, data centre management, virtualization and collaboration systems, and quality management. ✎ About Me I am a multi-faceted professional who can strategize, improvise, and enhance effectiveness in all administrative domains. 📧 Do reach me out at: [email protected]