
Anu Kukkonen
During past ca. 25 years of my IT career I've worked thru pre-sales and senior technology consultant to... | Helsinki, Helsinki, Finland
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Anu Kukkonen’s Emails an****@te****.com
Anu Kukkonen’s Phone Numbers 4670338****
Social Media
Anu Kukkonen’s Location Helsinki, Helsinki, Finland
Anu Kukkonen’s Expertise During past ca. 25 years of my IT career I've worked thru pre-sales and senior technology consultant to manager & director positions. Common for all is an inspiring, international environment with transparent, forward-looking and dynamic working cultures and colleagues supporting each others. Today leading the e2e IT service scope of Telia's Service Assurance with focus on value of service, continual improvement, processes, ways of work and capabilities across the service areas. We're acting within Telia Service Management framework. ITSM evangelist in our organization as well as leading time-bound special projects. I am constantly looking for ways to grow in my profession and life, whether that means going sideways or upwards in the organizational positions & ladders. A position where the overhead in administration and micro-management is blocking the view from being able to fulfill the actual mission in the position, is not for me. I get the flow when having the ownership, mandate incl. means, trust and committed team. Then I lead & drive things to happen in order to reach the common good and concrete objectives set to me and my teams. Contributing to success: Belief in myself. Knowing my values. Very good communication, cultural and interpersonal skills in four languages; Strong, proven leadership expertise with considerable budget and int./ext. personnel responsibility over years; Long experience in IT incl. ability to turn facts to conclusions and decisions with utilization of intuition. Leading Service Business, Out-/near-/in-sourcing, Organizational Change Management, Transition/Transformation, Service Delivery & Design, ITSM, Recruiting & building competencies, Coaching, Vendor Management, Interpretation of strategy into tactical goals & operational actions. Putting up teams, making sure all know what is our target ahead, and coaching team and individuals to deliver according expectations. Sharing information openly both to my teams and colleagues. "A humanist in IT". Privately, I focus on keeping my body & mind fit; workout at gym with my precious PT, bicycle tours, downhill / cross-country, barre/pilates/yoga, cooking, reading, music i.e. putting time on things that do good for me and my loved ones.
Anu Kukkonen’s Current Industry Telia
Anu
Kukkonen’s Prior Industry
Anu Kukkonen
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Sas Institute
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Toptier Software
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Sap
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Teliasonera
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Telia
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Work Experience

Telia
Head Of Service & Operational Performance
Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Telia
Senior Manager, Lead Itsm In It Production, And For Service Assurance It Service
Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Telia
Head Of Production Assurance, Telia It Product & Production Services
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Telia
Head Of Workflow, Telia It Product & Production Services
Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Telia
Head Of Workflow Solutions, Telia It, Oss
Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Telia
Head Of Technical Services, Telia It Enterprise Services
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Teliasonera
Head Of Service Delivery Cross Services, Group It Application Services
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Teliasonera
Director Application Design & Delivery, Group It Enterprise Systems
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Sap
Pre-Sales Consultant / Senior Technology Consultant
Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Toptier Software
Pre-Sales Consultant
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Sas Institute
Technical Account Manager
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Anu Kukkonen
Translator & Interpreteur
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)