
Aravind Shankar
• Possess 8.5 years of professional experience in Customer Relations Industry. • Comprehensive written and verbal communication skills to handle critical... | Hewlett Packard Enterprise, 2nd Main, India
*50 free lookup(s) per month.
No credit card required.
Aravind Shankar’s Emails ar****@hp****.com
Aravind Shankar’s Phone Numbers No phone number available.
Social Media
Aravind Shankar’s Location Hewlett Packard Enterprise, 2nd Main, India
Aravind Shankar’s Expertise • Possess 8.5 years of professional experience in Customer Relations Industry. • Comprehensive written and verbal communication skills to handle critical customer support applications. • Possess sound judgment with excellent problem solving skills. • Highly organized and ability to balance multiple tasks simultaneously. • Ability to work independently as well as part of a team. • Good motivator with excellent customer handling skills. • Ability to solve customer queries as well as set goals and meet objectives efficiently. • Client Environment Analysis & Solution based Support. • Operational oversight of all services delivered, escalation management as SPOC (Single Point of Contact) problem solving and issue resolution. • Possess exceptional administrative and organizational skills. • Good exposure on Documentation Support application. • Communicate with end users to answer application usage questions. • Escalation Management/Account Management • Monitor Incident and Request Management system and respond to Incidents and Request within allotted Service Level Agreement periods.
Aravind Shankar’s Current Industry Hewlett Packard Enterprise
Aravind
Shankar’s Prior Industry
Hewlett Packard Enterprise
|
Dell International Services
Not the Aravind Shankar you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Hewlett Packard Enterprise
Escalation Manager
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hewlett Packard Enterprise
Global Escalation Manager
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Dell International Services
Technical Quality Analyst
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Enterprise
Global Escalation Manager
— Present