
Ashley Cox
My passion is working with customer's to best understand their needs and future goals to help develop strategies... | Tampa, Tampa, United States
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Ashley Cox’s Emails as****@fr****.edu
Ashley Cox’s Phone Numbers 1614797****
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Ashley Cox’s Location Tampa, Tampa, United States
Ashley Cox’s Expertise My passion is working with customer's to best understand their needs and future goals to help develop strategies for their future success. I can quickly and easily build rapport and provide great customer service. In having a technical and research background, I believe in the power of knowledge to help make data driven decisions. I have a proven track record of managing multiple customer accounts through professional services, enabling me to provide detailed plans for each customer based on their unique needs. I had the opportunity to guide and create a valuable managed service program in which allowed customers to get the most use out of the product and services that were provided to them. Specialties: communication planning, product management, project management, relationship management, customer service, process engineering, change management, customer feedback systems, Customer Relationship Management, CRM, client loyalty, marketing analysis, training, training design, market research, Content Management Systems, CMS, event management, copy writing, email campaign management, survey programming, XHTML, CSS, Microsoft Office Professional Suite, SPSS, JIRA, Smartsheet, Slack.
Ashley Cox’s Current Industry Medallia
Ashley
Cox’s Prior Industry
Fiserv
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Franklin University
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Manta Media Inc Dba Manta
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Acusport
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Astute
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Medallia
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Work Experience

Medallia
Program Manager
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Astute
Product Owner, Astute Social
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Astute
Manager, Services Delivery
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Astute
Project Manager Analyst
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Astute
Strategic Analyst Ii
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Acusport
Retail Marketing Manager
Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Fiserv
Manager, Market Research Projects And Communications
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Manta Media Inc Dba Manta
Interactive Marketing Specialist
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Franklin University
Adjunct Professor Of Marketing
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Fiserv
Senior Market Research Analyst
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)