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Ashutosh Upadhyay

With over 14 years of Customer Experience Design and Innovation experience, Ashutosh Upadhyay is the Associate Director-Experience Design... | Bengaluru, Karnataka, India

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Ashutosh Upadhyay’s Location Bengaluru, Karnataka, India

Ashutosh Upadhyay’s Expertise With over 14 years of Customer Experience Design and Innovation experience, Ashutosh Upadhyay is the Associate Director-Experience Design at Verizon, where he leads the Conversational Experiences/Conversational AI portfolio for both digital and rep assisted channels. He is responsible for transforming the customer experience lifecycle from sales to service, using cutting-edge technologies and human-centered design principles. Ashutosh has a Design Graduate degree from IIT Guwahati and a Disruptive Strategy course from Harvard Business School Online. He has expertise in design leadership, UX strategy, user research, innovation, and business platforms. He has worked on solutions for various domains, such as enterprise, healthcare, telecom, networking, banking, social networking, retail, and public sector, and has received multiple awards and patents for his work. He is passionate about creating meaningful and impactful experiences that solve user problems and generate value for businesses. He brings a 1x Purpose, 10x Value, 100x Culture, 1000x Growth approach to his work, and his Clifton Strengths are Ideation, Relator, Strategic, Activator, and Futuristic.

Ashutosh Upadhyay’s Current Industry Verizon

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Work Experience

Verizon

Associate Director - Experience Design

Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Verizon

Senior Manager - Experience Design (Customer & Rep Conversational Ai)

Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Whatfix

Associate Director - Design (B2b Saas)

Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Kirusa

Design Principal (Heading Design For Business & Consumer)

Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Skopex

Designer-In-Chief (Entrepreneur)

Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Globallogic

User Experience Consultant

Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Infosys Technologies

User Experience Consultant

Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Infosys Technologies

User Experience Designer

Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Deutsche Telekom

User Experience Researcher

Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Fusebo

Ux Designer

Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Ashutosh Upadhyay Email Addresses

[email protected] Email

Ashutosh Upadhyay Phone Number

No phone number available. Phone number

FAQ About Ashutosh Upadhyay

Ashutosh Upadhyay is located at
Bengaluru, Karnataka, India

Ashutosh Upadhyay is a
With over 14 years of Customer Experience Design and Innovation experience, Ashutosh Upadhyay is the Associate Director-Experience Design at Verizon, where he leads the Conversational Experiences/Conversational AI portfolio for both digital and rep assisted channels. He is responsible for transforming the customer experience lifecycle from sales to service, using cutting-edge technologies and human-centered design principles. Ashutosh has a Design Graduate degree from IIT Guwahati and a Disruptive Strategy course from Harvard Business School Online. He has expertise in design leadership, UX strategy, user research, innovation, and business platforms. He has worked on solutions for various domains, such as enterprise, healthcare, telecom, networking, banking, social networking, retail, and public sector, and has received multiple awards and patents for his work. He is passionate about creating meaningful and impactful experiences that solve user problems and generate value for businesses. He brings a 1x Purpose, 10x Value, 100x Culture, 1000x Growth approach to his work, and his Clifton Strengths are Ideation, Relator, Strategic, Activator, and Futuristic. Verizon

Ashutosh Upadhyay currently works in the
Verizon

Ashutosh Upadhyay specializes in
With over 14 years of Customer Experience Design and Innovation experience, Ashutosh Upadhyay is the Associate Director-Experience Design at Verizon, where he leads the Conversational Experiences/Conversational AI portfolio for both digital and rep assisted channels. He is responsible for transforming the customer experience lifecycle from sales to service, using cutting-edge technologies and human-centered design principles. Ashutosh has a Design Graduate degree from IIT Guwahati and a Disruptive Strategy course from Harvard Business School Online. He has expertise in design leadership, UX strategy, user research, innovation, and business platforms. He has worked on solutions for various domains, such as enterprise, healthcare, telecom, networking, banking, social networking, retail, and public sector, and has received multiple awards and patents for his work. He is passionate about creating meaningful and impactful experiences that solve user problems and generate value for businesses. He brings a 1x Purpose, 10x Value, 100x Culture, 1000x Growth approach to his work, and his Clifton Strengths are Ideation, Relator, Strategic, Activator, and Futuristic.

Ashutosh Upadhyay speaks the following languages:
No languages available.

Ashutosh Upadhyay has prior experience in the following industries:
Verizon , Whatfix , Kirusa , Skopex , Globallogic , Infosys Technologies , Infosys Technologies , Deutsche Telekom , Fusebo

Ashutosh Upadhyay has the following professional experience:
Verizon , Verizon , Whatfix , Kirusa , Skopex , Globallogic , Infosys Technologies , Infosys Technologies , Deutsche Telekom , Fusebo .