
Asuman Cervantes
As an Instructional Designer Advisory at Fiserv, I collaborate closely with subject matter experts and product managers to... | Omaha, Nebraska, United States
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Asuman Cervantes’s Emails as****@fi****.com
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Asuman Cervantes’s Location Omaha, Nebraska, United States
Asuman Cervantes’s Expertise As an Instructional Designer Advisory at Fiserv, I collaborate closely with subject matter experts and product managers to develop and deliver instructional content in support of client and internal training. I have over 12 years of experience in training and instructional design, with a background in customer service and a passion for accessibility and inclusion. I have received multiple employee recognition awards during my tenure at First Data and Fiserv, for my achievements in implementing and facilitating successful training and knowledge transfer initiatives. I also have certifications in Needs analysis, Articulate software, and agile instructional design. I am skilled in using various learning technologies, communication tools, and project management methods to create and evaluate engaging and effective learning solutions.
Asuman Cervantes’s Current Industry Fiserv
Asuman
Cervantes’s Prior Industry
First Data
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Fiserv
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Work Experience

Fiserv
Instructional Designer Advisory
Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Fiserv
Senior Instructional Designer, Consultant
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
First Data
Instructional Designer
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
First Data
Senior Training Specialist
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
First Data
Client Service Analyst II
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
First Data
Account Boarding and Implementation Specialist
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
First Data
Merchant Services - Customer Service Representative
Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)