as****@pa****.com & 1877778****

Aswaththama Sharma

With over a decade of experience in leading and managing support operations and service delivery for IT solutions,... | Kuala Lumpur, Kuala Lumpur, Malaysia

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Aswaththama Sharma’s Emails as****@pa****.com

Aswaththama Sharma’s Phone Numbers 1877778****

Social Media

Aswaththama Sharma’s Location Kuala Lumpur, Kuala Lumpur, Malaysia

Aswaththama Sharma’s Expertise With over a decade of experience in leading and managing support operations and service delivery for IT solutions, I am a passionate and self-motivated professional who strives to achieve customer satisfaction and operational excellence. I currently work as a Senior Manager, Support Center at Park Place Technologies, a global leader in IT lifecycle management and data center support services. In my role, I am responsible for the overall support operations and strategic initiatives globally and in APAC, overseeing the APAC Support Center and the L1 and L2 Engineering Support team. I leverage my credentials in MBA, ITILv3, 6Sigma, and PMEC to develop, implement, enhance, and support technologies and strategies that align with the company's vision and goals. I also provide supervision, guidance, coaching, recognition, motivation, and training to the department personnel, ensuring quality control and performance metrics are met. My mission is to empower and enable my team and organization to deliver the best possible service and value to our customers.

Aswaththama Sharma’s Current Industry Park Place Technologies

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Work Experience

Park Place Technologies

Senior Manager, Support Center

Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Park Place Technologies

Manager, Support Center Operations - Apac

Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Axentel Technologies

Technical Services Team Lead

Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Shariq Partners

It Manager

Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Baker Hughes

System Specialist

Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Getronics

Service Desk Analyst

Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Ink Media

It System Administrator

Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Park Place Technologies

Senior Manager, Support Center

— Present

Skills

Languages

Aswaththama Sharma Email Addresses

as****@pa****.com Work Email

as****@pa****.com Personal Email

Aswaththama Sharma Phone Number

1877778**** Phone number

FAQ About Aswaththama Sharma

Aswaththama Sharma is located at
Kuala Lumpur, Kuala Lumpur, Malaysia

Aswaththama Sharma is a
With over a decade of experience in leading and managing support operations and service delivery for IT solutions, I am a passionate and self-motivated professional who strives to achieve customer satisfaction and operational excellence. I currently work as a Senior Manager, Support Center at Park Place Technologies, a global leader in IT lifecycle management and data center support services. In my role, I am responsible for the overall support operations and strategic initiatives globally and in APAC, overseeing the APAC Support Center and the L1 and L2 Engineering Support team. I leverage my credentials in MBA, ITILv3, 6Sigma, and PMEC to develop, implement, enhance, and support technologies and strategies that align with the company's vision and goals. I also provide supervision, guidance, coaching, recognition, motivation, and training to the department personnel, ensuring quality control and performance metrics are met. My mission is to empower and enable my team and organization to deliver the best possible service and value to our customers. Park Place Technologies

Aswaththama Sharma currently works in the
Park Place Technologies

Aswaththama Sharma specializes in
With over a decade of experience in leading and managing support operations and service delivery for IT solutions, I am a passionate and self-motivated professional who strives to achieve customer satisfaction and operational excellence. I currently work as a Senior Manager, Support Center at Park Place Technologies, a global leader in IT lifecycle management and data center support services. In my role, I am responsible for the overall support operations and strategic initiatives globally and in APAC, overseeing the APAC Support Center and the L1 and L2 Engineering Support team. I leverage my credentials in MBA, ITILv3, 6Sigma, and PMEC to develop, implement, enhance, and support technologies and strategies that align with the company's vision and goals. I also provide supervision, guidance, coaching, recognition, motivation, and training to the department personnel, ensuring quality control and performance metrics are met. My mission is to empower and enable my team and organization to deliver the best possible service and value to our customers.

Aswaththama Sharma speaks the following languages:
No languages available.

Aswaththama Sharma has prior experience in the following industries:
Park Place Technologies , Axentel Technologies , Shariq Partners , Baker Hughes , Getronics , Ink Media

Aswaththama Sharma has the following professional experience:
Park Place Technologies , Park Place Technologies , Axentel Technologies , Shariq Partners , Baker Hughes , Getronics , Ink Media , Park Place Technologies .