
Bahsil Franklin
With a Bachelor of Business Administration degree from Morehouse College, I have a strong foundation in management, leadership,... | Atlanta, Georgia, United States
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Bahsil Franklin’s Emails ba****@ml****.com
Bahsil Franklin’s Phone Numbers 1646495****
Social Media
Bahsil Franklin’s Location Atlanta, Georgia, United States
Bahsil Franklin’s Expertise With a Bachelor of Business Administration degree from Morehouse College, I have a strong foundation in management, leadership, and problem-solving. I have leveraged these skills in my customer service roles, where I have delivered exceptional results and satisfaction. As a Member Support Lead at PrizePicks, I led and trained a team of representatives who handled customer queries and issues 24/7. I also resolved escalated tickets, responded to BBB complaints, and monitored app reviews. Under my leadership, the team achieved a 95% customer satisfaction rate and a 90% retention rate. Prior to that, I was a Ticket Sales Specialist at Atlanta Braves, where I assisted customers with tickets, technical difficulties, and mobile issues. I handled large amounts of money and ensured customer satisfaction and loyalty. I am passionate about business and customer service, and I always aim to make a positive and lasting impact wherever I go. I am always eager to learn new skills and improve my performance. I am also a great communicator and a team player who can work with diverse and dynamic groups.
Bahsil Franklin’s Current Industry Prizepicks
Bahsil
Franklin’s Prior Industry
Payless Car Rental
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Chilis
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Foot Locker
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Loud House Studios
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Atlanta Braves
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Ice Rink Events
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Fanduel
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Goat
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Prizepicks
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Work Experience

Prizepicks
Member Support Team Lead
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Prizepicks
Member Support Representative
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Goat
Authentication Specialist II
Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Goat
Jr. Authentication Specialist
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Fanduel
Product Manager
Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Ice Rink Events
Operations Manager
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Atlanta Braves
Ticket Sales Specialist
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Loud House Studios
Studio Assistant
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Foot Locker
Inventory Manager
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Chilis
Host/Server
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Payless Car Rental
Car Rental Agent
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)