Balavignesh Muthukaruppan

FAQ About Balavignesh Muthukaruppan

• What is Balavignesh Muthukaruppan's address?

  Balavignesh Muthukaruppan is located at
  Bengaluru, Karnataka, India

• What is Balavignesh Muthukaruppan's job title?

  Balavignesh Muthukaruppan is a
  I love solving problems. Throughout my career, I have been driven by my intellectual curiosity to learn new technology and find answers to any issues put my way, be it resolving a customers problem, or finding a solution to my own teams’ problem. I love to explore and learn new technologies, to keep myself up to date with the world. ​​ ​​I began my career as a Product support engineer in 2007, working for Tata Consultancy Services in Chennai and then I was transferred to Atlanta in 2010 where I was working closely with the customer. I was handling their complete contact centre infrastructure and workforce applications. I moved back to Bangalore, India in 2015 and started working with Verint supporting Impact 360. I was promoted to Sr Product Support Engineer in 2016. Later I was promoted as technical lead in 2018 for WFM product specialization across globe. In 2019 I was promoted as the supervisor for the Bangalore WFM team. ​​ ​​I have been awarded, “Star Performer” and “Customer Champion” multiple times. I was also recognised for "MVP Award" (Most Valued Professional) across support organization in Verint. With my experience in customer service, I have been quickly able to identify customer pain points and provide them a solution. Operational stability has always been my top priority. I bring in a strong skill set with programming knowledge. In my current role, I focus mainly on coaching my team, handling escalations and find opportunities to improve processes by developing tools to reduce manual work and add value to the team’s utilisation. ​​ ​​The curiosity that that had driven my career has also driven my passion towards painting and photography. One of my painting is in display at Verint HQ in Israel. I have also co-authored two books that have been published in amazon. One my stories about time travel also won prize in a film festival competition. I am also a freelance logo designer. I love to bake, eat, travel, talk about anything under sky or above it. ​​ ​​I attribute all these passion and knowledge to my grandfather, an engineer himself, who mentored me from my childhood, and keeps inspiring me till date. Verint

• What industry does Balavignesh Muthukaruppan currently work in?

  Balavignesh Muthukaruppan currently works in the
  Verint

• What is Balavignesh Muthukaruppan's area of expertise?

  Balavignesh Muthukaruppan specializes in
  I love solving problems. Throughout my career, I have been driven by my intellectual curiosity to learn new technology and find answers to any issues put my way, be it resolving a customers problem, or finding a solution to my own teams’ problem. I love to explore and learn new technologies, to keep myself up to date with the world. ​​ ​​I began my career as a Product support engineer in 2007, working for Tata Consultancy Services in Chennai and then I was transferred to Atlanta in 2010 where I was working closely with the customer. I was handling their complete contact centre infrastructure and workforce applications. I moved back to Bangalore, India in 2015 and started working with Verint supporting Impact 360. I was promoted to Sr Product Support Engineer in 2016. Later I was promoted as technical lead in 2018 for WFM product specialization across globe. In 2019 I was promoted as the supervisor for the Bangalore WFM team. ​​ ​​I have been awarded, “Star Performer” and “Customer Champion” multiple times. I was also recognised for "MVP Award" (Most Valued Professional) across support organization in Verint. With my experience in customer service, I have been quickly able to identify customer pain points and provide them a solution. Operational stability has always been my top priority. I bring in a strong skill set with programming knowledge. In my current role, I focus mainly on coaching my team, handling escalations and find opportunities to improve processes by developing tools to reduce manual work and add value to the team’s utilisation. ​​ ​​The curiosity that that had driven my career has also driven my passion towards painting and photography. One of my painting is in display at Verint HQ in Israel. I have also co-authored two books that have been published in amazon. One my stories about time travel also won prize in a film festival competition. I am also a freelance logo designer. I love to bake, eat, travel, talk about anything under sky or above it. ​​ ​​I attribute all these passion and knowledge to my grandfather, an engineer himself, who mentored me from my childhood, and keeps inspiring me till date.

• Which languages does Balavignesh Muthukaruppan speak? 

  Balavignesh Muthukaruppan speaks the following languages:
  No languages available.

• Which industries has Balavignesh Muthukaruppan previously worked in?   

  Balavignesh Muthukaruppan has prior experience in the following industries:
  Verint , Verint Systems , Verint Systems , Verint Systems , Tata Consultancy Services

• What is Balavignesh Muthukaruppan’s work experience?  

  Balavignesh Muthukaruppan has the following professional experience:
  Verint , Verint , Verint Systems , Verint Systems , Verint Systems , Tata Consultancy Services , Verint .

• How can I find Balavignesh Muthukaruppan on LinkedIn?  

  You can view Balavignesh Muthukaruppan’s
  LinkedIn profile at LinkedIn URL.

• What are Balavignesh Muthukaruppan’s work email addresses?  

  Balavignesh Muthukaruppan’s work email addresses are
  [email protected] .

• What company does Balavignesh Muthukaruppan work for?  

  Balavignesh Muthukaruppan works at
  Verint