
Bart Van Brabant
With a passion for IT service management (ITSM) as the cornerstone of my career, I have embarked on... | Ghent Flemish, Ghent Flemish, Belgium
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Bart Van Brabant’s Emails ba****@xp****.eu
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Bart Van Brabant’s Location Ghent Flemish, Ghent Flemish, Belgium
Bart Van Brabant’s Expertise With a passion for IT service management (ITSM) as the cornerstone of my career, I have embarked on an enriching journey in IT service delivery for over 30 years. Throughout my professional path, I have thrived in various roles and assignments, consistently embracing and applying the core principles of ITSM. While theories such as #ITSM, #USM, #ISM, #SIAM, and others are significant, the real excitement lies in translating these theories to the work floor and making them practical. This is why I have focused more on ISM, USM, and lately on SIAM and #Humanising-IT as these methods emphasise the essence and encourage designing your own Service Architecture rather than merely following others’ best practices. My journey began on the technical side as a system administrator, where I developed a deep understanding of the essential elements of ITSM—designing, implementing, and managing efficient and customer-oriented IT services, combined with project management and other experiences. This foundation has enabled me to advise organizations on enhancing their service delivery and maximizing customer satisfaction. I firmly believe in the power of ITSM as a driving force behind operational excellence. Currently, I serve as a Service Management Architect at Proximus NXT, where I strengthen the Service Integration and Management (SIAM) approach. Additionally, as a Business Owner at Stimulate-IT, I offer unbiased advice and coaching on ITSM and ITSM tooling, as well as on the ISM and USM methods. I enjoy collaborating with various organizations to simplify IT service management. If you need unbiased advice across the full spectrum of the ITSM domain or require a freelance professional to fill a gap in your team (IT Manager, Head of IT, or any other ITSM or project-related role), I am available to discuss contracts, projects, and opportunities. In recent years, I also served as Chair of the #ITSMF Chapter in Belgium for many years and continue to work with them and others to improve #ITSM.
Bart Van Brabant’s Current Industry Xplus
Bart
Van Brabant’s Prior Industry
Ibm
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De Lijn
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Chevron Phillips Chemical
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Federal Express
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Hp
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Ctg
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Tallic The Alliance
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Dhl
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De Cronos Groep
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Eneco
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Bechtle
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Cegeka
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4c Consulting
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Servicenow The Enterprise Cloud
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Dxc Technology
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Itsmf
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Fujitsu
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Vlaamse Overheid
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Coreso
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Arvesta
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Xplus
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Work Experience

Xplus
Service Management Architect At Proximus Nxt
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Arvesta
Manager Supplier & $Ervice Management
Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Coreso
Chief Information Officer
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Vlaamse Overheid
Solution Architect - Digital Platforms For Cirm & Service Management - Via Fujitsu
Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Fujitsu
Enterprise Service Management Advisor - Servicenow
Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Itsmf
Chairman Of The Board
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Dxc Technology
Practice Manager Service Management And Servicenow
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Servicenow The Enterprise Cloud
Senior Solutions Consultant Servicenow
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
4c Consulting
Information Technology Service Management Architect
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Cegeka
Service Delivery Manager / Service Management Architect
Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Bechtle
Service Delivery Director Public Sector
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Eneco
Service Delivery Manager Business Information Technology
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
De Cronos Groep
Senior Enterprise Service Management Consultant
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Dhl
Director Information Technology Services
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Tallic The Alliance
Partner - Delivery Director Information Technology Service Management Solutions
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Ctg
Practice Manager Itsm - Business Line Owner
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Hp
Solutions Architect
Sun Aug 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Federal Express
Senior System Administrator
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Chevron Phillips Chemical
Information System Analyst
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)
De Lijn
Bediende A.I. - Dienst Planning
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Trainee
Sun Sep 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time)