Benjamin Lee benjamin.lee@ttigroup.com & | I am passionate about making companies more effective and efficient in their everyday tasks via technology. Creating a great customer experience & service is also my other passion. My last 15 years has been leading digital transformation programs and customer relationship management initiatives in both corporate and consulting worlds in US and Asia. Currently, I am the Asia Customer Experience Lead for Techtronic Industries. Areas of Focus: Customer Relationship Management: Helped transform enterprise customers' sales and customer service platforms (via Oracle, Salesforce.com) to achieve greater KPI efficiencies in US and Asia to help them differentiate themselves from competitors. Digital Transformation: Leading the digital transformation program of one of HK's top companies. This encompassed delivering front office digital applications (Salesforce.com, Wordpress on AWS, Widen DAM) to core project management and document management systems (SharePoint, Wrike). Vendor management, resource allocation, and IT strategy all play a daily role in my work. Business Intelligence: Designed and delivered core analytics platform for sales and marketing teams from various data sources Team & Vendor Management: Grown teams of high performing individuals who have built applications and programs across different business units. Also, managed vendors who have helped kick-start and support programs we have built.

Benjamin Lee

I am passionate about making companies more effective and efficient in their everyday tasks via technology. Creating...

Hong Kong

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Benjamin Lee’s Emails [email protected]

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Benjamin Lee’s Location Hong Kong

Benjamin Lee’s Expertise I am passionate about making companies more effective and efficient in their everyday tasks via technology. Creating a great customer experience & service is also my other passion. My last 15 years has been leading digital transformation programs and customer relationship management initiatives in both corporate and consulting worlds in US and Asia. Currently, I am the Asia Customer Experience Lead for Techtronic Industries. Areas of Focus: Customer Relationship Management: Helped transform enterprise customers' sales and customer service platforms (via Oracle, Salesforce.com) to achieve greater KPI efficiencies in US and Asia to help them differentiate themselves from competitors. Digital Transformation: Leading the digital transformation program of one of HK's top companies. This encompassed delivering front office digital applications (Salesforce.com, Wordpress on AWS, Widen DAM) to core project management and document management systems (SharePoint, Wrike). Vendor management, resource allocation, and IT strategy all play a daily role in my work. Business Intelligence: Designed and delivered core analytics platform for sales and marketing teams from various data sources Team & Vendor Management: Grown teams of high performing individuals who have built applications and programs across different business units. Also, managed vendors who have helped kick-start and support programs we have built.

Benjamin Lee’s Current Industry Techtronic Industries

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Work Experience

Techtronic Industries

Director Of Technology

Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Techtronic Industries

Sr. Manager, Digital Transformation

Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

6waves

Business Development Manager

Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Hkust

Mba Candidate

Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Salesforce Com

Solution Architect

Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Fitalgo

Co-Founder

Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Accenture

Consultant

Tue Jul 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Benjamin Lee

Benjamin Lee is located at
Hong Kong

Benjamin Lee is a
I am passionate about making companies more effective and efficient in their everyday tasks via technology. Creating a great customer experience & service is also my other passion. My last 15 years has been leading digital transformation programs and customer relationship management initiatives in both corporate and consulting worlds in US and Asia. Currently, I am the Asia Customer Experience Lead for Techtronic Industries. Areas of Focus: Customer Relationship Management: Helped transform enterprise customers' sales and customer service platforms (via Oracle, Salesforce.com) to achieve greater KPI efficiencies in US and Asia to help them differentiate themselves from competitors. Digital Transformation: Leading the digital transformation program of one of HK's top companies. This encompassed delivering front office digital applications (Salesforce.com, Wordpress on AWS, Widen DAM) to core project management and document management systems (SharePoint, Wrike). Vendor management, resource allocation, and IT strategy all play a daily role in my work. Business Intelligence: Designed and delivered core analytics platform for sales and marketing teams from various data sources Team & Vendor Management: Grown teams of high performing individuals who have built applications and programs across different business units. Also, managed vendors who have helped kick-start and support programs we have built. Techtronic Industries

Benjamin Lee currently works in the
Techtronic Industries

Benjamin Lee specializes in
I am passionate about making companies more effective and efficient in their everyday tasks via technology. Creating a great customer experience & service is also my other passion. My last 15 years has been leading digital transformation programs and customer relationship management initiatives in both corporate and consulting worlds in US and Asia. Currently, I am the Asia Customer Experience Lead for Techtronic Industries. Areas of Focus: Customer Relationship Management: Helped transform enterprise customers' sales and customer service platforms (via Oracle, Salesforce.com) to achieve greater KPI efficiencies in US and Asia to help them differentiate themselves from competitors. Digital Transformation: Leading the digital transformation program of one of HK's top companies. This encompassed delivering front office digital applications (Salesforce.com, Wordpress on AWS, Widen DAM) to core project management and document management systems (SharePoint, Wrike). Vendor management, resource allocation, and IT strategy all play a daily role in my work. Business Intelligence: Designed and delivered core analytics platform for sales and marketing teams from various data sources Team & Vendor Management: Grown teams of high performing individuals who have built applications and programs across different business units. Also, managed vendors who have helped kick-start and support programs we have built.

Benjamin Lee speaks the following languages:
No languages available.

Benjamin Lee has prior experience in the following industries:
Techtronic Industries , 6waves , Hkust , Salesforce Com , Fitalgo , Accenture

Benjamin Lee has the following professional experience:
Techtronic Industries , Techtronic Industries , 6waves , Hkust , Salesforce Com , Fitalgo , Accenture .