
Bernardo Galastri Itil
Twelve years experienced in IT areas. My largest experience is in HSBC Global Technology (from Aug/2010 to May/2017)... | Szczyrk, Szczyrk, Poland
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Bernardo Galastri Itil’s Location Szczyrk, Szczyrk, Poland
Bernardo Galastri Itil’s Expertise Twelve years experienced in IT areas. My largest experience is in HSBC Global Technology (from Aug/2010 to May/2017) working for Global Banking and Markets, monitoring and troubleshooting issues and handling releases in production environments of financial applications used by 3 different asset classes: "Foreign Exchange (FX)", "Utilities" and "Structured Equities and Derivatives", ensuring that the tools are working as expected, aiming to help the business to take good decisions and also make good deals, . In June of 2017 I received an opportunity from Accenture to move to Warsaw-PL to work as Calypso Production Support Specialist allocated inside UniCredit, providing services to the most important financial assets of the investment banking located in Milan, Munich and London. I am currently working in FIS Global with Cortex application. Cortex is a complex payment processor handling all the details and authorizations between the financial institution, card-issuing banks and customers that are making transactions around the globe. [EU citizen - Portugal] PROFESSIONAL EXPERIENCE: +7 years working on production support • Global Banking and Markets Support 1st and 2nd Level • Financial and technical business analysis • Incident, work orders, problem and change management • Continuous improvement • Foreign exchange applications (total assets 37 trillion in 2016) • Structured equities applications (purchase, sale and loan) • Supporting business in UK, US, China, Germany and Italy • HSBC total assets 2.52 trillion in 2017 • UniCredit total assets 1.09 trillion in 2016 ~3 years working in an implementation team (TLM) • Reconciliation tool • Change Management and Implementation • Production releases • Business validation TECHNICAL SKILLS • ITIL Foundation Certified • 1st and 2nd Line of Production Support • Task Scheduler (Control-M, IBM JCL) • Business Analysis • Unix – Linux – SunOS – Solaris - Windows • Oracle – Sybase – SqlServer - MySQL • PHP – HTML – CSS – SQL – Shell Script – C++ - Java • Financial and E-Commerce Applications • IT Management Best Practices • COBIT and PMBOK • Incident Management tools (GSD, RTC, HPSM, Remedy) • Solaris/Linux, Oracle, Citrix and Websphere technologies • Calypso Technologies SOFT SKILLS • Ownership of Project Topics • Pro-activity and Resilience • Excellent Communication • Conflict management • Motivated by challenges • Business oriented communication
Bernardo Galastri Itil’s Current Industry Hsbc
Bernardo
Galastri Itil’s Prior Industry
A And D Solucoes
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Resposta Direta
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Hsbc Global Technology
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Scopus Solucoes Em Ti
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Bradesco Seguros
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Exxonmobil
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Accenture
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Fis
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Epam Systems
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Dxc Technology
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Hsbc
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Work Experience

Hsbc
IT Consultant
Sat Jun 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Dxc Technology
Banking Platform Analyst and Support Expert
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Epam Systems
Lead Systems Engineer
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
System Support Analyst
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Business and Integration Architect Specialist
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Exxonmobil
Application Support Analyst
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Bradesco Seguros
Senior Software Analyst
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Scopus Solucoes Em Ti
Senior Support Engineer
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc Global Technology
Senior Production Support Analyst
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc Global Technology
Software Analyst
Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc Global Technology
Jr Software Analyst
Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Resposta Direta
Estagiário
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
A And D Solucoes
Estagiário
Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)