
Blake Banks
Results-driven Technical Support Specialist with 2 years of experience providing exceptional IT support and troubleshooting solutions to over... | Raleigh-Durham-Chapel Hill Area, Raleigh-Durham-Chapel Hill Area, United States
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Blake Banks’s Emails [email protected]
Blake Banks’s Phone Numbers No phone number available.
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Blake Banks’s Location Raleigh-Durham-Chapel Hill Area, Raleigh-Durham-Chapel Hill Area, United States
Blake Banks’s Expertise Results-driven Technical Support Specialist with 2 years of experience providing exceptional IT support and troubleshooting solutions to over 4975 issues in under 12 months to optimize end-user experiences. Proficient with Linux OS [Centos, RedHat, Ubuntu], including the installation and configuration of Oracle VirtualBox. Highly sought after for applying expertise in communicating complex technical issues with end users. Managed to help reduce ROI in a multi billion dollar organization by constantly evolving my knowledge base across multiple diverse technologies and complex concepts. A Self-Motivated, self-taught, consumer/customer focused, Team player , proven to be adaptable and with strong business acumen. Recognized for playing for a key role in team efficiency for over 1500 problems in less than 7 months that improved operational efficiency with an 85% resolution rate and 15 % reduction in cost related to software issues Extremely passionate about cyber security and foundational skills which are a vital to every part in information technology. Enjoy helping and collaborating with technical/non-technical people to develop significant relationships in the journey to become a cybersecurity consultant. Accepting inquiries for opportunities and partnerships. Please feel free to reach out to me directly on LinkedIn or at [email protected]
Blake Banks’s Current Industry Parata Systems
Blake
Banks’s Prior Industry
Scaling With Systems
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Parata Systems
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Work Experience

Parata Systems
Technical Support Specialist
Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Scaling With Systems
System Integrator
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)