[email protected] & No phone number available.

Blake Richardson

PROFILE • Detail-oriented IT Support Professional with ten years of experience as a helpdesk/ service desk analyst... | Dallas, Dallas, United States

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Blake Richardson’s Emails [email protected]

Blake Richardson’s Phone Numbers No phone number available.

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Blake Richardson’s Location Dallas, Dallas, United States

Blake Richardson’s Expertise PROFILE • Detail-oriented IT Support Professional with ten years of experience as a helpdesk/ service desk analyst and desktop support technician. • Skilled in a broad range of experience in mobile testing and deployment services, PC Refresh, hardware and software support, team management, network configuration and troubleshooting, and proactive client services. • Excellent written skills, oral communication skills, and soft skills (such as patience and empathy); capable of explaining complex software issues in easy-to-understand terms. With a focus on first call resolutions and customer service. RELEVANT SKILLS Hardware: Desktops, Laptops (HP, Dell, Lenovo, Mac), Printers, Tablets (Note 10, iPad), Phones (Cisco IP, Avaya) Software/Tools: MS Office 2003/2007/2010/2013, Rescue Me, TeamViewer, SharePoint, Active Directory, Aloha, Lock out, Entrust, McAfee Admin, Remote Desktop, Citrix, Imaging, Command Center, O365 Operating Systems: Windows XP/WS 2003/Vista/7/8/10, Windows Server, Mac OS X Ticketing Systems: Triole, Remedy, Salesforce, FootPrints, ServiceNow Networking: LAN/WAN, TCP/IP, VPN, CAT 5, Ethernet, Routers, SAN, MS Site Server

Blake Richardson’s Current Industry TEKsystems

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Work Experience

TEKsystems

Remote Support Level 2

Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Go2IT Group

Desktop Support Technician

Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

TEKsystems

Service Desk Analyst

Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Kohls Distribution Center

Desktop Support Technician

Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

UT Southwestern Medical Center

Desktop Support Technician

Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Fujitsu Americas

Service Desk Analyst

Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

ContactWorks

Customer Service Technical Support

Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Benchmark Career Institute

Technical Assistant

Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Olive Garden

Marketing Coordinator/Server

Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Blake Richardson Email Addresses

[email protected] Email

Blake Richardson Phone Number

No phone number available. Phone number

FAQ About Blake Richardson

Blake Richardson is located at
Dallas, Dallas, United States

Blake Richardson is a
PROFILE • Detail-oriented IT Support Professional with ten years of experience as a helpdesk/ service desk analyst and desktop support technician. • Skilled in a broad range of experience in mobile testing and deployment services, PC Refresh, hardware and software support, team management, network configuration and troubleshooting, and proactive client services. • Excellent written skills, oral communication skills, and soft skills (such as patience and empathy); capable of explaining complex software issues in easy-to-understand terms. With a focus on first call resolutions and customer service. RELEVANT SKILLS Hardware: Desktops, Laptops (HP, Dell, Lenovo, Mac), Printers, Tablets (Note 10, iPad), Phones (Cisco IP, Avaya) Software/Tools: MS Office 2003/2007/2010/2013, Rescue Me, TeamViewer, SharePoint, Active Directory, Aloha, Lock out, Entrust, McAfee Admin, Remote Desktop, Citrix, Imaging, Command Center, O365 Operating Systems: Windows XP/WS 2003/Vista/7/8/10, Windows Server, Mac OS X Ticketing Systems: Triole, Remedy, Salesforce, FootPrints, ServiceNow Networking: LAN/WAN, TCP/IP, VPN, CAT 5, Ethernet, Routers, SAN, MS Site Server TEKsystems

Blake Richardson currently works in the
TEKsystems

Blake Richardson specializes in
PROFILE • Detail-oriented IT Support Professional with ten years of experience as a helpdesk/ service desk analyst and desktop support technician. • Skilled in a broad range of experience in mobile testing and deployment services, PC Refresh, hardware and software support, team management, network configuration and troubleshooting, and proactive client services. • Excellent written skills, oral communication skills, and soft skills (such as patience and empathy); capable of explaining complex software issues in easy-to-understand terms. With a focus on first call resolutions and customer service. RELEVANT SKILLS Hardware: Desktops, Laptops (HP, Dell, Lenovo, Mac), Printers, Tablets (Note 10, iPad), Phones (Cisco IP, Avaya) Software/Tools: MS Office 2003/2007/2010/2013, Rescue Me, TeamViewer, SharePoint, Active Directory, Aloha, Lock out, Entrust, McAfee Admin, Remote Desktop, Citrix, Imaging, Command Center, O365 Operating Systems: Windows XP/WS 2003/Vista/7/8/10, Windows Server, Mac OS X Ticketing Systems: Triole, Remedy, Salesforce, FootPrints, ServiceNow Networking: LAN/WAN, TCP/IP, VPN, CAT 5, Ethernet, Routers, SAN, MS Site Server

Blake Richardson speaks the following languages:
No languages available.

Blake Richardson has prior experience in the following industries:
TEKsystems , Go2IT Group , TEKsystems , Kohls Distribution Center , UT Southwestern Medical Center , Fujitsu Americas , ContactWorks , Benchmark Career Institute , Olive Garden

Blake Richardson has the following professional experience:
TEKsystems , Go2IT Group , TEKsystems , Kohls Distribution Center , UT Southwestern Medical Center , Fujitsu Americas , ContactWorks , Benchmark Career Institute , Olive Garden .