
Brian Babao
Servicedesk and Support -Provide first level to second level of support to the clients, customers and employees pertaining to... | Calabarzon, Calabarzon, Philippines
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Brian Babao’s Emails br****@it****.asia
Brian Babao’s Phone Numbers No phone number available.
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Brian Babao’s Location Calabarzon, Calabarzon, Philippines
Brian Babao’s Expertise Servicedesk and Support -Provide first level to second level of support to the clients, customers and employees pertaining to all products and services of ITG -Attend to all requests coming via telephone, web or any other means -Assist end-users (clients, customer or employees alike) to diagnose and resolve incidents as well as dealing with application maintenance and request for change -Receive and log incident reports and service request -Configuration and maintenance of servicedesk system -Configuration change control liaison -Provide access management -Performs configuration of supported devices and systems Client Management -Ensures customer satisfaction -Responses to client requests, inquiries Partner Management -Coordinates with principal partners for technical support and management of incidents -Ability to interpret schematics in order to determine the best solution to incidents and request for change -Troubleshoot any system configuration issues in order to ensure all sites successfully pass 3rd party validation
Brian Babao’s Current Industry Italy
Brian
Babao’s Prior Industry
Italy
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Work Experience

Italy
Servicedesk Engineer
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Italy
Servicedesk Engineer
— Present