
Brian Roper
I have a varied background in customer relations, communications/PR, project management and administrative support. In my current role as... | Exeter, Exeter, United Kingdom
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Brian Roper’s Emails br****@ki****.co
Brian Roper’s Phone Numbers No phone number available.
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Brian Roper’s Location Exeter, Exeter, United Kingdom
Brian Roper’s Expertise I have a varied background in customer relations, communications/PR, project management and administrative support. In my current role as Customer Liaison Officer for Kier Utilities, I am highly organised, able to respond to changing needs rapidly, whilst tracking all of my interactions to a high level of accuracy to protect the reputation of the company and our clients, and in so doing meet KPIs. My role varies from dealing with individual customer to complaints to planning and executing stakeholder engagement for entire communities when working on large scale, long-term schemes. On such schemes I look for opportunities for PR with initiatives which benefit the community and enhance our client’s reputation. Previous construction utility/industry experience includes: Streetworks Coordinator, Reactive and Planned Scheme Open and Close Down support, PPE store manager, Author of Case Studies, Award Nominations, Press Releases, Tool Box Talks, In House User Guides, Corporate IS Policies and Tender Submissions. I restarted my career in 2011 having graduated as a mature student from the University of Exeter with a Philosophy and English degree. I successfully qualified as a workplace trainer for the Chartered Institute of Environmental Health in 2016 and qualified as a behavioural change coach with a diploma in Neurolinguistic Programming in 2014. I believe that the combination of these qualifications makes me a very efficient and empathetic communicator, interpreting and reducing information to its salient points. I am a reliable, productive and creative individual persistently striving to improve my own performance, whilst elevating the potential of those around me.
Brian Roper’s Current Industry Kier
Brian
Roper’s Prior Industry
Kier
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Pennant Information Services
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Poundstretcher
|
Waitrose And Partners
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Hampshire County Council
|
Lovell Respond
|
Integrity
|
R And M Utility And Civil Engineering Services South West
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Work Experience

Kier
Customer Liaison Officer
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
R And M Utility And Civil Engineering Services South West
Customer Liaison And Communications Advisor
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
R And M Utility And Civil Engineering Services South West
Customer Liaison Officer
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
R And M Utility And Civil Engineering Services South West
Delivery Support Analyst
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Kier
Operational Support Technician And Behavioural Safety Coach
Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Integrity
Customer Adviser
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Lovell Respond
Maintenance And Reactive Scheduler
Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Hampshire County Council
It Helpdesk Level 2 Technician
Wed Mar 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Hampshire County Council
Library Assistant & It Administration
Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Waitrose And Partners
Sales Partner
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Poundstretcher
Senior Sales Assistant
Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Pennant Information Services
Technical Author
Sat Feb 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Kier
Customer Liaison Officer
— Present