Carl Smittle

FAQ About Carl Smittle

• What is Carl Smittle's address?

  Carl Smittle is located at
  New Braunfels, New Braunfels, United States

• What is Carl Smittle's job title?

  Carl Smittle is a
  Contracted at MasterCard Engineer & implement a large number of simple & complex ITIL change requests on a daily basis. Moreover, validate the change request is in compliance with security standards and solidify the demarcation between test and production. Manage ITIL Change requests, work flow and process improvement among my team and our external users to maintain network availability of 99.999%. Provide 3rd level support 24x7x365 for critical & time-sensitive incident determination & resolution covering thousands of devices in 5 multinational MasterCard Data Center(s) and +60 global corporate locations inclusive of logical connectivity, routing, application issues, as well as physical hardware failures.Implemented 802.1X to corporate switches at 3 branch offices, a call center and corporate headquarters. Install, configure, maintain and troubleshoot Cisco routers, switches, ASA Firewalls. Using ARCSight/syslog server and Solarwinds to monitor the network. Created / maintained colocation firewalls, switches and routers for corporate link in unison with netSpend’s parent company. Assisted with implementation / testing and operation of various security products that required network / firewall connectivity. i.e. Network Video Recorder (NVR), video cameras, Arcsight / syslog server, Visitor Management System (VMS), palo alto firewalls, Fireeye, netbotz monitoring devices, Solarwinds and offshore developers remote connectivity. Created profiles and Implemented end user remote access with the Cisco Anyconnect client solution utilizing SSL. Assisted with upgrade of network infrastructure – Las Vegas DR Data Center’s switch environment from Cisco 6500 series to Cisco Nexus. In addition upgraded multiple Corp Environment EOL Cisco Switches to Cisco 3750’s.. Assisted testing Palo Alto firewalls along with Cisco ASA OS 8.4 Represent my team as a member of numerous cross functional projects providing cost estimates, project management, implementation, configuration & troubleshooting highly complex network connectivity solutions for internal & external customers.Outsourced Cisco TAC - Security group Assisted customers with Cisco security and networking issues at all levels of expertise. Troubleshot customer’s network issues. Configured PIX firewalls, VPN concentrators, VPN clients, Routers, Switches and other network equipment. Researched network issues for open caveats. Made recommendations and informed customers on different network configurations / topologies. Obtained Cisco Certifications for Cisco Certified Security Professional (CCSP) and Cisco Certified Network Professional (CCNP) to assist Getronics meet the Gold Partner qualifications for Cisco.Install, configure, maintain and troubleshoot Cisco routers, switches, ASA Firewalls, CSM load balancers, Checkpoint firewalls. In 5 data centers and +60 corporate offices around the world including the technology center and corporate headquarters with +2000 nodes at each location. Collaborate with design engineering & operations to implement complex network design solutions encompassing end-to-end Data Center infrastructure, firewalls, switching, & routing that scale for strategic growth.Worked as a contractor designing / implementing VPN tunnels.Williams Communications Solutions / Wiltel - Houston, TX Network Specialist IV May 1998 – April 2000 Produced router configurations from basic information received from customers. Installed and tested Cisco and Bay Networks routers, switches, hubs, CSU/DSUs, UPSs and modems. Maintained staging and test lab which consist of various Cisco, Bay, 3Com, Digital Link, APC and Adtran equipment. Developed reference manuals, with step-by-step instructions and Visio diagrams for technicians to ease installations and maintenance of connectivity devices. Team liaison between Data Coordinators, Project Managers, Network Engineers and Material Control/Shipping personnel to ensure a timely and accurate data job installation. TAC Associate II June 1995 – April 1998 Project Lead of IT Midrange Support Desk Assisted in training and administration tasks of moving IT support desk from Tulsa, OK to Houston, TX Developed documentation for end user and support desk employee training Assisted with the migration of over 80 sites from the companies X.25 network to frame-relay Added / Modified / Deleted user login ids and menus on +2000 individual accounts on a midrange unix system TAC Associate I April 1994 - May 1995 Installed, moved, supported and documented a nationwide X.25 network with 80 locations. Computer Solutions

• What industry does Carl Smittle currently work in?

  Carl Smittle currently works in the
  Computer Solutions

• What is Carl Smittle's area of expertise?

  Carl Smittle specializes in
  Contracted at MasterCard Engineer & implement a large number of simple & complex ITIL change requests on a daily basis. Moreover, validate the change request is in compliance with security standards and solidify the demarcation between test and production. Manage ITIL Change requests, work flow and process improvement among my team and our external users to maintain network availability of 99.999%. Provide 3rd level support 24x7x365 for critical & time-sensitive incident determination & resolution covering thousands of devices in 5 multinational MasterCard Data Center(s) and +60 global corporate locations inclusive of logical connectivity, routing, application issues, as well as physical hardware failures.Implemented 802.1X to corporate switches at 3 branch offices, a call center and corporate headquarters. Install, configure, maintain and troubleshoot Cisco routers, switches, ASA Firewalls. Using ARCSight/syslog server and Solarwinds to monitor the network. Created / maintained colocation firewalls, switches and routers for corporate link in unison with netSpend’s parent company. Assisted with implementation / testing and operation of various security products that required network / firewall connectivity. i.e. Network Video Recorder (NVR), video cameras, Arcsight / syslog server, Visitor Management System (VMS), palo alto firewalls, Fireeye, netbotz monitoring devices, Solarwinds and offshore developers remote connectivity. Created profiles and Implemented end user remote access with the Cisco Anyconnect client solution utilizing SSL. Assisted with upgrade of network infrastructure – Las Vegas DR Data Center’s switch environment from Cisco 6500 series to Cisco Nexus. In addition upgraded multiple Corp Environment EOL Cisco Switches to Cisco 3750’s.. Assisted testing Palo Alto firewalls along with Cisco ASA OS 8.4 Represent my team as a member of numerous cross functional projects providing cost estimates, project management, implementation, configuration & troubleshooting highly complex network connectivity solutions for internal & external customers.Outsourced Cisco TAC - Security group Assisted customers with Cisco security and networking issues at all levels of expertise. Troubleshot customer’s network issues. Configured PIX firewalls, VPN concentrators, VPN clients, Routers, Switches and other network equipment. Researched network issues for open caveats. Made recommendations and informed customers on different network configurations / topologies. Obtained Cisco Certifications for Cisco Certified Security Professional (CCSP) and Cisco Certified Network Professional (CCNP) to assist Getronics meet the Gold Partner qualifications for Cisco.Install, configure, maintain and troubleshoot Cisco routers, switches, ASA Firewalls, CSM load balancers, Checkpoint firewalls. In 5 data centers and +60 corporate offices around the world including the technology center and corporate headquarters with +2000 nodes at each location. Collaborate with design engineering & operations to implement complex network design solutions encompassing end-to-end Data Center infrastructure, firewalls, switching, & routing that scale for strategic growth.Worked as a contractor designing / implementing VPN tunnels.Williams Communications Solutions / Wiltel - Houston, TX Network Specialist IV May 1998 – April 2000 Produced router configurations from basic information received from customers. Installed and tested Cisco and Bay Networks routers, switches, hubs, CSU/DSUs, UPSs and modems. Maintained staging and test lab which consist of various Cisco, Bay, 3Com, Digital Link, APC and Adtran equipment. Developed reference manuals, with step-by-step instructions and Visio diagrams for technicians to ease installations and maintenance of connectivity devices. Team liaison between Data Coordinators, Project Managers, Network Engineers and Material Control/Shipping personnel to ensure a timely and accurate data job installation. TAC Associate II June 1995 – April 1998 Project Lead of IT Midrange Support Desk Assisted in training and administration tasks of moving IT support desk from Tulsa, OK to Houston, TX Developed documentation for end user and support desk employee training Assisted with the migration of over 80 sites from the companies X.25 network to frame-relay Added / Modified / Deleted user login ids and menus on +2000 individual accounts on a midrange unix system TAC Associate I April 1994 - May 1995 Installed, moved, supported and documented a nationwide X.25 network with 80 locations.

• Which languages does Carl Smittle speak? 

  Carl Smittle speaks the following languages:
  No languages available.

• Which industries has Carl Smittle previously worked in?   

  Carl Smittle has prior experience in the following industries:
  Computer Solutions , Epsilon , NetSpend , MasterCard Worldwide , Syllogisteks , AT&T / SBC , Getronics , Williams Communications / Wiltel

• What is Carl Smittle’s work experience?  

  Carl Smittle has the following professional experience:
  Computer Solutions , Epsilon , NetSpend , MasterCard Worldwide , Syllogisteks , AT&T / SBC , Getronics , Williams Communications / Wiltel .

• How can I find Carl Smittle on LinkedIn?  

  You can view Carl Smittle’s
  LinkedIn profile at LinkedIn URL.

• What are Carl Smittle’s work email addresses?  

  Carl Smittle’s work email addresses are
  [email protected].

• What company does Carl Smittle work for?  

  Carl Smittle works at
  Computer Solutions