
Carlos Bustamante
Every business needs a top talent; this is where I come into play. Hey there! Thanks for checking out... | Austell, Georgia, United States
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Carlos Bustamante’s Emails ca****@ln****.in
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Carlos Bustamante’s Location Austell, Georgia, United States
Carlos Bustamante’s Expertise Every business needs a top talent; this is where I come into play. Hey there! Thanks for checking out my LinkedIn profile. Let me give you a brief overview of my background and what I bring to the table. My name is Carlos M. Bustamante and I'm a Director of Customer Support with extensive experience leading and transforming high-performing support teams to deliver exceptional customer experiences. Moreover, I have a proven track record in optimizing operations, driving efficiency, and enhancing customer satisfaction through strategic planning, process improvement, and employee development. I am adept at implementing innovative technologies and data-driven solutions to meet and exceed KPIs. I am well-versed in elevating customer support operations and driving business growth for a forward-thinking organization. I have exceptional leadership skills, with an innate ability to steer and empower multiple cross-functional teams to increase overall workflow. I am an excellent communicator; committed to cultivating and strengthening working relations with key clients and stakeholders. I have prominent career marked with consistent record of top work performance and achievements. I have proven my ability to quickly comprehend and communicate complex situations and structures while promoting effective governance and positive change that improved productivity, efficiency, and revenues. While others take pride in meeting all standards set before them: my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved. Please feel free to connect with me or contact me at [email protected] with any thoughts, comments, or questions about my work, I'm always interested in making new professional acquaintances.
Carlos Bustamante’s Current Industry Linkedin
Carlos
Bustamante’s Prior Industry
Montgomery Wards
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Brooks College
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Acs A Xerox
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Nextstudent
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Touchcommerce
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American Customer Care
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Linkedin
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Work Experience

Senior Manager, LinkedIn Talent Solutions Support
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Manager 2, LinkedIn Learning Solutions (LLS) Support
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Manager, LinkedIn Learning Solutions Support
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Senior Workforce Management Analyst
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Workforce Management & Member Experience Coordinator - lynda.com
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Member Experience Coordinator
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Client Services implementation Coordinator (lynda.om)
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Customer Service Coordinator (lynda.com)
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
American Customer Care
Operations Manager
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Touchcommerce
Chat Operations Supervisor
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Acs A Xerox
Account Executive
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Nextstudent
Director Operations
Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Acs A Xerox
Team Lead
Sun Feb 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Brooks College
Associate Director of Financial Aid
Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Brooks College
Financial Aid Administrator
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Montgomery Wards
Manager, Fine Jewelry
Mon Dec 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)