Carol Apperley carol.apperley@btinternet.com & | I am an experienced Senior Consultant and Service Management Practitioner, taking a participative approach in my engagements. An excellent relationship manager at all levels, I am highly experienced in the design, implementation and the team management of service management practices which has included outsourcing, inhouse departmental re-organisations and the resultant continuous improvement. I am practical and pragmatic in my approach, able to balance strategic goals with day to day operational demands and tactical improvements. I am business focused with strong IT and operational business experience, enabling me to successfully bridge the gap between the business need and IT programme delivery. I have hands on experience of managing large scale programmes and am an excellent communicator.

Carol Apperley

I am an experienced Senior Consultant and Service Management Practitioner, taking a participative approach in my engagements. An...

Leading Resolutions, Birmingham, United Kingdom

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Carol Apperley’s Emails [email protected]

Carol Apperley’s Phone Numbers No phone number available.

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Carol Apperley’s Location Leading Resolutions, Birmingham, United Kingdom

Carol Apperley’s Expertise I am an experienced Senior Consultant and Service Management Practitioner, taking a participative approach in my engagements. An excellent relationship manager at all levels, I am highly experienced in the design, implementation and the team management of service management practices which has included outsourcing, inhouse departmental re-organisations and the resultant continuous improvement. I am practical and pragmatic in my approach, able to balance strategic goals with day to day operational demands and tactical improvements. I am business focused with strong IT and operational business experience, enabling me to successfully bridge the gap between the business need and IT programme delivery. I have hands on experience of managing large scale programmes and am an excellent communicator.

Carol Apperley’s Current Industry Leading Resolutions

Carol Apperley’s Prior Industry
Lloyds Banking | Leading Resolutions

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Work Experience

Leading Resolutions

Senior Consultant

Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Leading Resolutions

Senior Consultant

Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Lloyds Banking

Head Of Service Management

Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Lloyds Banking

Head Of Data Centres

Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Lloyds Banking

Senior It Business Partner

Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Lloyds Banking

Head Of Operations

Thu Mar 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Carol Apperley

Carol Apperley is located at
Leading Resolutions, Birmingham, United Kingdom

Carol Apperley is a
I am an experienced Senior Consultant and Service Management Practitioner, taking a participative approach in my engagements. An excellent relationship manager at all levels, I am highly experienced in the design, implementation and the team management of service management practices which has included outsourcing, inhouse departmental re-organisations and the resultant continuous improvement. I am practical and pragmatic in my approach, able to balance strategic goals with day to day operational demands and tactical improvements. I am business focused with strong IT and operational business experience, enabling me to successfully bridge the gap between the business need and IT programme delivery. I have hands on experience of managing large scale programmes and am an excellent communicator. Leading Resolutions

Carol Apperley currently works in the
Leading Resolutions

Carol Apperley specializes in
I am an experienced Senior Consultant and Service Management Practitioner, taking a participative approach in my engagements. An excellent relationship manager at all levels, I am highly experienced in the design, implementation and the team management of service management practices which has included outsourcing, inhouse departmental re-organisations and the resultant continuous improvement. I am practical and pragmatic in my approach, able to balance strategic goals with day to day operational demands and tactical improvements. I am business focused with strong IT and operational business experience, enabling me to successfully bridge the gap between the business need and IT programme delivery. I have hands on experience of managing large scale programmes and am an excellent communicator.

Carol Apperley speaks the following languages:
No languages available.

Carol Apperley has prior experience in the following industries:
Lloyds Banking , Lloyds Banking , Lloyds Banking , Lloyds Banking

Carol Apperley has the following professional experience:
Leading Resolutions , Leading Resolutions , Lloyds Banking , Lloyds Banking , Lloyds Banking , Lloyds Banking .