Cassia Caldeira

FAQ About Cassia Caldeira

• What is Cassia Caldeira's address?

  Cassia Caldeira is located at
  Melbourne, Victoria, Australia

• What is Cassia Caldeira's job title?

  Cassia Caldeira is a
  With over 15 years of experience in the automotive industry, I am a passionate and driven CX Lead at Ford Motor Company, where I use human-centered design principles to create compelling customer experiences that enhance trust and deliver value. I am currently pursuing my MBA at Melbourne Business School, where I am expanding my knowledge and skills in business strategy, leadership, and innovation. I am motivated by the challenge of maximizing conversion and customer retention, and I enjoy collaborating with cross-functional teams to deliver solutions that meet the needs and expectations of diverse and global customers. In my current role, I leverage my process improvement and problem-solving skills to identify and implement opportunities for enhancing the customer journey across various touchpoints and channels. I also apply my analytical skills and data-driven approach to measure and evaluate the impact and effectiveness of the customer experience initiatives. I have successfully launched a new learning platform and improved frontline support response through streamlined processes, while also expanding the reach of the CRM database for more effective marketing efforts. Ford Motor

• What industry does Cassia Caldeira currently work in?

  Cassia Caldeira currently works in the
  Ford Motor

• What is Cassia Caldeira's area of expertise?

  Cassia Caldeira specializes in
  With over 15 years of experience in the automotive industry, I am a passionate and driven CX Lead at Ford Motor Company, where I use human-centered design principles to create compelling customer experiences that enhance trust and deliver value. I am currently pursuing my MBA at Melbourne Business School, where I am expanding my knowledge and skills in business strategy, leadership, and innovation. I am motivated by the challenge of maximizing conversion and customer retention, and I enjoy collaborating with cross-functional teams to deliver solutions that meet the needs and expectations of diverse and global customers. In my current role, I leverage my process improvement and problem-solving skills to identify and implement opportunities for enhancing the customer journey across various touchpoints and channels. I also apply my analytical skills and data-driven approach to measure and evaluate the impact and effectiveness of the customer experience initiatives. I have successfully launched a new learning platform and improved frontline support response through streamlined processes, while also expanding the reach of the CRM database for more effective marketing efforts.

• Which languages does Cassia Caldeira speak? 

  Cassia Caldeira speaks the following languages:
  No languages available.

• Which industries has Cassia Caldeira previously worked in?   

  Cassia Caldeira has prior experience in the following industries:
  Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Mercari , Bahiatursa , Coopesquisa

• What is Cassia Caldeira’s work experience?  

  Cassia Caldeira has the following professional experience:
  Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Ford Motor , Mercari , Bahiatursa , Coopesquisa .

• How can I find Cassia Caldeira on LinkedIn?  

  You can view Cassia Caldeira’s
  LinkedIn profile at LinkedIn URL.

• What are Cassia Caldeira’s work email addresses?  

  Cassia Caldeira’s work email addresses are
  [email protected] .

• What company does Cassia Caldeira work for?  

  Cassia Caldeira works at
  Ford Motor