Charlene Wu charlenewu@hkland.com & | Experienced professional and lifelong enthusiast in Luxury Retailing, currently responsible for running a high-end CRM program. Expert in creating, offering and sustaining customer experiences which contribute to mutually rewarding relationships. With a meticulous eye for detail in planning and executing brand and customer strategies, I can ensure alignment with company’s vision and goals, with a strong emphasis on customer satisfaction and retention. My solid foundation in Marketing Strategy, Retail, Events, Partnerships and CRM, enables me to juggle multiple priorities and meet tight deadlines without compromising quality or efficiency while maintaining a focus on clientele needs through consistent relationship management as well as proactive communication.

Charlene Wu

Experienced professional and lifelong enthusiast in Luxury Retailing, currently responsible for running a high-end CRM program. Expert...

Hong Kong, Hong Kong, Hong Kong

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Charlene Wu’s Emails [email protected]

Charlene Wu’s Phone Numbers No phone number available.

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Charlene Wu’s Location Hong Kong, Hong Kong, Hong Kong

Charlene Wu’s Expertise Experienced professional and lifelong enthusiast in Luxury Retailing, currently responsible for running a high-end CRM program. Expert in creating, offering and sustaining customer experiences which contribute to mutually rewarding relationships. With a meticulous eye for detail in planning and executing brand and customer strategies, I can ensure alignment with company’s vision and goals, with a strong emphasis on customer satisfaction and retention. My solid foundation in Marketing Strategy, Retail, Events, Partnerships and CRM, enables me to juggle multiple priorities and meet tight deadlines without compromising quality or efficiency while maintaining a focus on clientele needs through consistent relationship management as well as proactive communication.

Charlene Wu’s Current Industry Hongkong Land

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Work Experience

Hongkong Land

Assistant General Manager, CRM

Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Hongkong Land

Senior CRM Manager

Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Hongkong Land

Customer Relationship Management Manager II

Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Hongkong Land

Customer Relationship Management Manager I

Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Hongkong Land

Assistant CRM Manager

Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Valentino

PR & Advertising Manager

Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Givenchy

Assistant Marketing & Communications Manager

Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Pedder

Senior Communication Executive

Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Harvey Nichols

Senior Marketing Executive

Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Pccw Teleservices

Marketing Executive

Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Charlene Wu

Charlene Wu is located at
Hong Kong, Hong Kong, Hong Kong

Charlene Wu is a
Experienced professional and lifelong enthusiast in Luxury Retailing, currently responsible for running a high-end CRM program. Expert in creating, offering and sustaining customer experiences which contribute to mutually rewarding relationships. With a meticulous eye for detail in planning and executing brand and customer strategies, I can ensure alignment with company’s vision and goals, with a strong emphasis on customer satisfaction and retention. My solid foundation in Marketing Strategy, Retail, Events, Partnerships and CRM, enables me to juggle multiple priorities and meet tight deadlines without compromising quality or efficiency while maintaining a focus on clientele needs through consistent relationship management as well as proactive communication. Hongkong Land

Charlene Wu currently works in the
Hongkong Land

Charlene Wu specializes in
Experienced professional and lifelong enthusiast in Luxury Retailing, currently responsible for running a high-end CRM program. Expert in creating, offering and sustaining customer experiences which contribute to mutually rewarding relationships. With a meticulous eye for detail in planning and executing brand and customer strategies, I can ensure alignment with company’s vision and goals, with a strong emphasis on customer satisfaction and retention. My solid foundation in Marketing Strategy, Retail, Events, Partnerships and CRM, enables me to juggle multiple priorities and meet tight deadlines without compromising quality or efficiency while maintaining a focus on clientele needs through consistent relationship management as well as proactive communication.

Charlene Wu speaks the following languages:
No languages available.

Charlene Wu has prior experience in the following industries:
Hongkong Land , Hongkong Land , Hongkong Land , Hongkong Land , Valentino , Givenchy , Pedder , Harvey Nichols , Pccw Teleservices

Charlene Wu has the following professional experience:
Hongkong Land , Hongkong Land , Hongkong Land , Hongkong Land , Hongkong Land , Valentino , Givenchy , Pedder , Harvey Nichols , Pccw Teleservices .