
Charles Tallant
QUALIFICATIONS Experienced, efficient and results-oriented systems analyst with 15 years of call center experience. Proven results with staffing and... | 9636 3rd Avenue, Orlando, United States
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Charles Tallant’s Emails ch****@wa****.com
Charles Tallant’s Phone Numbers 1877250****
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Charles Tallant’s Location 9636 3rd Avenue, Orlando, United States
Charles Tallant’s Expertise QUALIFICATIONS Experienced, efficient and results-oriented systems analyst with 15 years of call center experience. Proven results with staffing and managing employees while striving to exceed client expectations. Detail-oriented self starter with effective listening, communication, and rapport-building skills, possessing the ability to recognize time saving techniques leading to improved employee time management. Experienced with a variety of computer and call center programs. Specialties: analysis, avaya, budgeting, call center, cms, coaching, customer relations, customer satisfaction, email, financial, forecasting, frontpage, home office, insurance, ivr, leadership, lotus notes, microsoft excel, microsoft office, phone systems, project management, quality, real time, recording, reports, research, routers, safety, scheduling, staffing, supervisory skills, teamwork, technical support, telecommunications, telephone skills, troubleshooting
Charles Tallant’s Current Industry Walgreens Boots Alliance
Charles
Tallant’s Prior Industry
United States Army Reserve
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Aol
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Phh Mortgage
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Convergys Cmg
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Fsv Payment Systems
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Walgreens
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Walgreens Boots Alliance
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Work Experience

Walgreens Boots Alliance
Senior Analyst
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Walgreens Boots Alliance
Data Analyst
Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Walgreens
IVR Report Analyst
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Fsv Payment Systems
Workforce Manager
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Convergys Cmg
Associate Manager, Resource and Project Management
Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Phh Mortgage
Traffic Analsyt
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Aol
Senior Consultant, Tech Support and Sales
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
United States Army Reserve
Preventative Medical Specialist
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)