Chintan Gajjar cgajjar@cisco.com & | Design,Deploy,Implement and support experience for the Contact Center and Voice Technology product suite and infrastructure. Key Skills: • Cisco Unified Customer Voice Portal • Cisco UCCE (Formerly know as Cisco IPCC ) • Cisco UCCX \ IP IVR • Cisco EIM/WIM • Cisco Finesse • Cisco Socialminer • Cisco CAD server and CTI OS server Solution • Cisco Outbound SCCP/SIP Dialer • Cisco Agent Greeting Solution • Cisco Remote Agent Solution • Building Custom elements for CVP for Backend integration • Java SOAP Web services for integration of unified CVP with third party applications. • UCCE troubleshooting tools and log analysis. • Nuance ASR/TTS Solution. • Calabrio Call Recording and QM Software. • JAVA • MS SQL Server Management Studio and SQL • Cisco Unified Communication Manager [CUCM] • Cisco Unified Communication Manager express [CME] • Cisco Voice/VXML Gateway • Cisco UBE • Cisco Unity connection • Virtualization tools like VMWare ESXi • HP Server Insight Module [SIM] tool. • Workflow design with Microsoft Visio Designer • HP Sitescope Deployment for Monitoring UCCE solution • Tropo Certification & Training: Trainings: DUCCE (Deploying cisco unified contact center enterprise) CVPI (Cisco customer voice portal integration) Cisco Certificate: CCNA R&S CCNA Voice CVOICE (642-437)

Chintan Gajjar

Design,Deploy,Implement and support experience for the Contact Center and Voice Technology product suite and infrastructure. Key Skills: • Cisco Unified Customer...

San Jose, California, United States

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Chintan Gajjar’s Emails [email protected]

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Chintan Gajjar’s Location San Jose, California, United States

Chintan Gajjar’s Expertise Design,Deploy,Implement and support experience for the Contact Center and Voice Technology product suite and infrastructure. Key Skills: • Cisco Unified Customer Voice Portal • Cisco UCCE (Formerly know as Cisco IPCC ) • Cisco UCCX \ IP IVR • Cisco EIM/WIM • Cisco Finesse • Cisco Socialminer • Cisco CAD server and CTI OS server Solution • Cisco Outbound SCCP/SIP Dialer • Cisco Agent Greeting Solution • Cisco Remote Agent Solution • Building Custom elements for CVP for Backend integration • Java SOAP Web services for integration of unified CVP with third party applications. • UCCE troubleshooting tools and log analysis. • Nuance ASR/TTS Solution. • Calabrio Call Recording and QM Software. • JAVA • MS SQL Server Management Studio and SQL • Cisco Unified Communication Manager [CUCM] • Cisco Unified Communication Manager express [CME] • Cisco Voice/VXML Gateway • Cisco UBE • Cisco Unity connection • Virtualization tools like VMWare ESXi • HP Server Insight Module [SIM] tool. • Workflow design with Microsoft Visio Designer • HP Sitescope Deployment for Monitoring UCCE solution • Tropo Certification & Training: Trainings: DUCCE (Deploying cisco unified contact center enterprise) CVPI (Cisco customer voice portal integration) Cisco Certificate: CCNA R&S CCNA Voice CVOICE (642-437)

Chintan Gajjar’s Current Industry Cisco

Chintan Gajjar’s Prior Industry
Hewlett Packard | Wipro | Cisco

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Work Experience

Cisco

Consulting Engineer

Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Wipro

Engineer

Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Hewlett Packard

Technology consultant

Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

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FAQ About Chintan Gajjar

Chintan Gajjar is located at
San Jose, California, United States

Chintan Gajjar is a
Design,Deploy,Implement and support experience for the Contact Center and Voice Technology product suite and infrastructure. Key Skills: • Cisco Unified Customer Voice Portal • Cisco UCCE (Formerly know as Cisco IPCC ) • Cisco UCCX \ IP IVR • Cisco EIM/WIM • Cisco Finesse • Cisco Socialminer • Cisco CAD server and CTI OS server Solution • Cisco Outbound SCCP/SIP Dialer • Cisco Agent Greeting Solution • Cisco Remote Agent Solution • Building Custom elements for CVP for Backend integration • Java SOAP Web services for integration of unified CVP with third party applications. • UCCE troubleshooting tools and log analysis. • Nuance ASR/TTS Solution. • Calabrio Call Recording and QM Software. • JAVA • MS SQL Server Management Studio and SQL • Cisco Unified Communication Manager [CUCM] • Cisco Unified Communication Manager express [CME] • Cisco Voice/VXML Gateway • Cisco UBE • Cisco Unity connection • Virtualization tools like VMWare ESXi • HP Server Insight Module [SIM] tool. • Workflow design with Microsoft Visio Designer • HP Sitescope Deployment for Monitoring UCCE solution • Tropo Certification & Training: Trainings: DUCCE (Deploying cisco unified contact center enterprise) CVPI (Cisco customer voice portal integration) Cisco Certificate: CCNA R&S CCNA Voice CVOICE (642-437) Cisco

Chintan Gajjar currently works in the
Cisco

Chintan Gajjar specializes in
Design,Deploy,Implement and support experience for the Contact Center and Voice Technology product suite and infrastructure. Key Skills: • Cisco Unified Customer Voice Portal • Cisco UCCE (Formerly know as Cisco IPCC ) • Cisco UCCX \ IP IVR • Cisco EIM/WIM • Cisco Finesse • Cisco Socialminer • Cisco CAD server and CTI OS server Solution • Cisco Outbound SCCP/SIP Dialer • Cisco Agent Greeting Solution • Cisco Remote Agent Solution • Building Custom elements for CVP for Backend integration • Java SOAP Web services for integration of unified CVP with third party applications. • UCCE troubleshooting tools and log analysis. • Nuance ASR/TTS Solution. • Calabrio Call Recording and QM Software. • JAVA • MS SQL Server Management Studio and SQL • Cisco Unified Communication Manager [CUCM] • Cisco Unified Communication Manager express [CME] • Cisco Voice/VXML Gateway • Cisco UBE • Cisco Unity connection • Virtualization tools like VMWare ESXi • HP Server Insight Module [SIM] tool. • Workflow design with Microsoft Visio Designer • HP Sitescope Deployment for Monitoring UCCE solution • Tropo Certification & Training: Trainings: DUCCE (Deploying cisco unified contact center enterprise) CVPI (Cisco customer voice portal integration) Cisco Certificate: CCNA R&S CCNA Voice CVOICE (642-437)