
Chris Rickards
A dynamic and inspirational Business leader with extensive experience of working in large scale call centre operations across... | Manchester Area, Manchester Area, United Kingdom
*50 free lookup(s) per month.
No credit card required.
Chris Rickards’s Emails ch****@cf****.coop
Chris Rickards’s Phone Numbers No phone number available.
Social Media
Chris Rickards’s Location Manchester Area, Manchester Area, United Kingdom
Chris Rickards’s Expertise A dynamic and inspirational Business leader with extensive experience of working in large scale call centre operations across Travel, Insurance and Banking service sectors. Possessing strong Leadership qualities to develop, coach and manage operational sales and service teams to deliver challenging targets and service level delivery. A career history that boasts leading and managing Sales and Service teams in 500+ FTE contact centres. Key credentials include managing governance, sales and service quality, customer experience delivery, embedding change programmes and inspiring a motivated workforce to deliver award winning service. Significant experience of People Management and delivery of HR policy and procedure, training and development of Team Managers and operational capability of leading over-night operations in a busy inbound banking call centre. A track record for communicating effectively at all levels and engaging key stakeholders across numerous business functions. Extensive experience of presentation delivery to audiences across my business area including annual Awards Events and external delegate presentations.
Chris Rickards’s Current Industry Bupa
Chris
Rickards’s Prior Industry
The Co Operative Insurance
|
The Co Operative Banking
|
Co Operative Financial Services
|
Bupa
Not the Chris Rickards you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Bupa
Customer Service Manager
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
The Co Operative Banking
Customer Service Manager
Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Co Operative Financial Services
Customer Service Manager, General Insurance Sales
Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
The Co Operative Banking
Sales Support Manager
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
The Co Operative Insurance
Team Leader
Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)