Christine M

FAQ About Christine M

• What is Christine M's address?

  Christine M is located at
  Atlanta, Atlanta, United States

• What is Christine M's job title?

  Christine M is a
  As a multi-faceted operations leader, I bring extensive experience and progressive success in increasing customer satisfaction, creating/presenting training materials, managing/reducing costs, resolving conflict, and developing/improving complex processes. Throughout my career, I have demonstrated a proven ability to motivate and lead productive teams with strict deadlines and tight budgets. I am capable of thinking outside-the-box in order to identify opportunities and introduce impactful solutions to assist in turning around departments or organizations. ☑ Negotiated contractual amendments to enhance quality and reduce contract costs by 10%. ☑ Increased customer satisfaction 30 points by identifying gaps and promoting best practices. ☑ Managed team of 60+ agents and supervisors to improve daily, weekly, and monthly metrics. ☑ Recognized as an expert in design, planning, and implementation to prepare product launches. ☑ Designed/presented training curriculums for system tools, QA, soft skills, and business processes. ☑ Conducted weekly payroll for 20,000 professionals with a consistent error rate of less than 5%. Areas of Expertise: Process & Procedure Enhancement ▹ Operational Leadership ▹ Relationship Building ▹ Employee Engagement ▹ Team Building & Development ▹ Global Collaboration ▹ Cost Management ▹ Quality Assurance ▹ Vendor & Client Management ▹ Needs Analysis & Strategic Planning ▹ World-class Customer Support ▹ Process Optimization & Documentation ▹ Lean Six Sigma Please feel free to reach out to me via LinkedIn or email [email protected]. Dayforce

• What industry does Christine M currently work in?

  Christine M currently works in the
  Dayforce

• What is Christine M's area of expertise?

  Christine M specializes in
  As a multi-faceted operations leader, I bring extensive experience and progressive success in increasing customer satisfaction, creating/presenting training materials, managing/reducing costs, resolving conflict, and developing/improving complex processes. Throughout my career, I have demonstrated a proven ability to motivate and lead productive teams with strict deadlines and tight budgets. I am capable of thinking outside-the-box in order to identify opportunities and introduce impactful solutions to assist in turning around departments or organizations. ☑ Negotiated contractual amendments to enhance quality and reduce contract costs by 10%. ☑ Increased customer satisfaction 30 points by identifying gaps and promoting best practices. ☑ Managed team of 60+ agents and supervisors to improve daily, weekly, and monthly metrics. ☑ Recognized as an expert in design, planning, and implementation to prepare product launches. ☑ Designed/presented training curriculums for system tools, QA, soft skills, and business processes. ☑ Conducted weekly payroll for 20,000 professionals with a consistent error rate of less than 5%. Areas of Expertise: Process & Procedure Enhancement ▹ Operational Leadership ▹ Relationship Building ▹ Employee Engagement ▹ Team Building & Development ▹ Global Collaboration ▹ Cost Management ▹ Quality Assurance ▹ Vendor & Client Management ▹ Needs Analysis & Strategic Planning ▹ World-class Customer Support ▹ Process Optimization & Documentation ▹ Lean Six Sigma Please feel free to reach out to me via LinkedIn or email [email protected].

• Which languages does Christine M speak? 

  Christine M speaks the following languages:
  No languages available.

• Which industries has Christine M previously worked in?   

  Christine M has prior experience in the following industries:
  Ceridian , Bella Realty , Randstad Sourceright , Randstad Sourceright , Verizon Telematics , Prgx , Alere , Serco North America , Concentrix , Vmc Consulting , Starbucks Coffee , Compaq

• What is Christine M’s work experience?  

  Christine M has the following professional experience:
  Dayforce , Ceridian , Bella Realty , Randstad Sourceright , Randstad Sourceright , Verizon Telematics , Prgx , Alere , Serco North America , Concentrix , Vmc Consulting , Starbucks Coffee , Compaq .

• How can I find Christine M on LinkedIn?  

  You can view Christine M’s
  LinkedIn profile at LinkedIn URL.

• What are Christine M’s work email addresses?  

  Christine M’s work email addresses are
  [email protected] .

• What company does Christine M work for?  

  Christine M works at
  Dayforce