
Courtney John-Reader
Storyteller Creatrix Change Agent I am a storyteller, and a vocal advocate for change and inclusivity. I... | Lambeth, England, United Kingdom
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Courtney John-Reader’s Emails co****@av****.com
Courtney John-Reader’s Phone Numbers 44127385****
Social Media
Courtney John-Reader’s Location Lambeth, England, United Kingdom
Courtney John-Reader’s Expertise Storyteller Creatrix Change Agent I am a storyteller, and a vocal advocate for change and inclusivity. I believe great products tell the kinds of stories that help people become their best selves; they disrupt outdated thinking and industries. Those are the kinds of financial products and digital experiences I want to create. Customer Insight Knowing the customer leads to developing the best products and journeys for them and the outcomes they want, and I follow a customer-led approach to optimisation and delivery. Customers want to connect and trust the content they receive within the stories they tell themselves and the solutions they look for. Experience Design & Optimisation And as a designer, I am constantly looking for new ways to immerse the audiences in that story without losing the value of the content. I look for ways to innovate and test hypotheses so the best methods can be optimised, automated and scaled as the business grows. Systems Thinking & Continuous Learning Context matters, and a silo mentality leads to product experiences that don’t fit within the story a customer is telling themselves, and don’t build value within a company’s strategic vision. It's why I place such an emphasis on skills development and systems thinking for end-to-end understanding. I want to know the entire process and how various elements fit together so I can create the best experience possible for any audience.
Courtney John-Reader’s Current Industry Natwest
Courtney
John-Reader’s Prior Industry
Match Marketing
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Remax Ultimate Realty
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Talentegg
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Purcell
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Freelance
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Sovereign Wealth Center
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Aviva
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Natwest
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Work Experience

Natwest
Digital Product Owner
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Natwest
Digital Product Owner (Strategic Project, Secondment)
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Natwest
Digital Product Owner
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Aviva
Digital Experience Manager
Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Aviva
Digital Experience Product Manager, Investments & Retirement Platforms
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Sovereign Wealth Center
Senior Product Marketing Manager
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Freelance
Digital Marketing Consultant
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Purcell
Digital Communications & Website Coordinator
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Talentegg
Contributing Writer
Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Remax Ultimate Realty
Real Estate Agent
Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Match Marketing
Experiential Marketer
Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)