Craig Cahill
As a Global High Priority Escalations Specialist at Meta, I leverage my 10+ years of experience in support... | Ireland
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Craig Cahill’s Location Ireland
Craig Cahill’s Expertise As a Global High Priority Escalations Specialist at Meta, I leverage my 10+ years of experience in support center environments to manage global escalations for Meta's platforms, including Facebook, Instagram, Threads, and Quest. I respond to real world crisis scenarios and mitigate risk on all platforms under the Meta umbrella. I also project manage internal initiatives to help consistently improve tools, processes, and policies for Meta's support teams and customers. I am passionate about delivering a best-in-class customer experience and supporting Meta's mission to build community and bring the world closer together.
Craig Cahill’s Current Industry Meta
Craig
Cahill’s Prior Industry
Concentrix
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Ebay
|
Meta
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Work Experience
Meta
Global High Priority Escalations
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ebay
UK Executive Escalations Specialist
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Ebay
Subject Matter Expert
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Ebay
Top Customer Care
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix
Quality Analyst
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix
Service Level Admin
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix
Supervisor
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix
Technical Support
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Craig Cahill Email Addresses
FAQ About Craig Cahill
-
Craig Cahill is located at
Ireland -
Craig Cahill is a
As a Global High Priority Escalations Specialist at Meta, I leverage my 10+ years of experience in support center environments to manage global escalations for Meta's platforms, including Facebook, Instagram, Threads, and Quest. I respond to real world crisis scenarios and mitigate risk on all platforms under the Meta umbrella. I also project manage internal initiatives to help consistently improve tools, processes, and policies for Meta's support teams and customers. I am passionate about delivering a best-in-class customer experience and supporting Meta's mission to build community and bring the world closer together. Meta -
Craig Cahill currently works in the
Meta -
Craig Cahill specializes in
As a Global High Priority Escalations Specialist at Meta, I leverage my 10+ years of experience in support center environments to manage global escalations for Meta's platforms, including Facebook, Instagram, Threads, and Quest. I respond to real world crisis scenarios and mitigate risk on all platforms under the Meta umbrella. I also project manage internal initiatives to help consistently improve tools, processes, and policies for Meta's support teams and customers. I am passionate about delivering a best-in-class customer experience and supporting Meta's mission to build community and bring the world closer together. -
Craig Cahill speaks the following languages:
No languages available. -
Craig Cahill has prior experience in the following industries:
Ebay , Ebay , Ebay , Concentrix , Concentrix , Concentrix , Concentrix -
Craig Cahill has the following professional experience:
Meta , Ebay , Ebay , Ebay , Concentrix , Concentrix , Concentrix , Concentrix . -
You can view Craig Cahill’s
LinkedIn profile at LinkedIn URL. -
Craig Cahill’s work email addresses are
[email protected]. -
Craig Cahill works at
Meta
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