
Craig Hetman
As a Product Analyst at Qantas, I manage the plan, build, and run for our laptop, desktop, mobility,... | Qantas, 70 HUNTER ST, Australia
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Craig Hetman’s Emails ch****@qa****.com
Craig Hetman’s Phone Numbers No phone number available.
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Craig Hetman’s Location Qantas, 70 HUNTER ST, Australia
Craig Hetman’s Expertise As a Product Analyst at Qantas, I manage the plan, build, and run for our laptop, desktop, mobility, collaboration, and meeting room technologies, servicing over 35,000 employees across 13 countries. With several years of experience in this role, I have developed strong skills in customer engagement, team leadership, and IT project implementation. My role requires significant product evaluation and learning to ensure that the solutions we deliver not only meet the stakeholders' requirements, but also align with our wider organisational goals. I also act as a bridge between the business and the technical teams, translating the objectives and the language of both sides. Additionally, I have obtained multiple certifications in IT and business management, demonstrating my commitment to continuous learning and professional development.
Craig Hetman’s Current Industry Qantas
Craig
Hetman’s Prior Industry
Coles
|
Qantas
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Work Experience

Qantas
Product Analyst
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Qantas
Project Coordinator
Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Qantas
Consultant Baggage Services (Secondment)
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Qantas
Customer Service Agent
Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Coles
Team Member
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)